Maintenance Technician

Insight Global; Seattle (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Sound Transit is seeking a Signage Maintenance Technician II to support wayfinding and signage maintenance across transit facilities. The role involves coordinating fabrication, installation, content creation, and project management for signage updates and reliability across Sound Transit service areas.

The position requires travel to transit facilities, after-hours support, and adherence to safety practices, under supervision by the Manager of Signage Maintenance.

Qualifications

• Minimum 4 years of experience in facilities maintenance.
• Experience in the signage industry, signage documentation and production maintenance support.
• Operational process management, project management, and contract administration.
• Knowledge of custom signage and code-required signage.
• Knowledge of construction tools and equipment.
• Knowledge of safe work practices and procedures.
• General understanding of construction documents.

Responsibilities

• Oversee updates for signage maintenance, including service changes and demographic updates.
• Manage production plans, schedules, and budgets for signage projects.
• Create and troubleshoot signage content and manage databases.
• Survey on-site conditions and maintain/track documentation.
• Prepare production records and work documentation; enter data in FileMaker to generate schedules.
• Coordinate with project teams and architectural drawings to ensure content accuracy.
• Oversee small contracts and monitor expenditures.

Skills

Facilities maintenance

Signage industry

Project management

Contract administration

Construction tools

Safety procedures

Construction documents

Job description

The Signage Maintenance Technician II team serves as a central resource for all signage maintenance and fabrication needs. This role works under general supervision and reports to the Manager of Signage Maintenance. Responsibilities include managing fabrication and installation of customer signage at new transit facilities and stations throughout Sound Transit’s service area, as well as maintaining and modifying permanent customer signage within all Sound Transit modes.

The Signage Maintenance Technician II performs a variety of functions to support wayfinding and signage maintenance by overseeing updates, including service changes, demographic updates, signage maintenance plans, project management of projects, operational processes, and agency-wide signage maintenance planning. The role provides expertise in creating and troubleshooting signage content, creating and managing critical path schedules, producing reports, surveying on-site conditions, maintaining databases, conducting and tracking graphic materials/signage documentation, ensuring signage documents are up to date, producing and/or tracking signage schedules, creating and/or tracking production records and work documentation, entering data in FileMaker to generate message schedules, engaging with project teams and architectural drawings to ensure accuracy of content and design, overseeing and monitoring small contracts, and managing inquiries, project budgets, schedules, and related expenditures.

• Must operate specialized equipment and vehicles such as hand tools, standard office equipment, and small trucks.
• Must travel to transit facilities.
• Must perform safety and security training.
• Prepares for and responds to planned and unplanned service disruptions.
• After-hours and on-call work may be required to support contracts and ensure effective and reliable response to planned and unforeseen signage-related incidents and repairs.

Qualifications:

• Minimum 4 years of experience in facilities maintenance.
• Experience in the signage industry, signage documentation and production maintenance support.
• Operational process management, project management, and contract administration.
• Knowledge of custom signage and code-required signage.
• Knowledge of construction tools and equipment.
• Knowledge of safe work practices and procedures.
• General understanding of construction documents.