Maintenance Technician

Scottsdale Camelback Resort; Scottsdale (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Vacatia is seeking a Maintenance Technician to ensure efficient operation of resort units, common areas, and grounds at the Daytona Beach Shores property. Reporting to the Maintenance Manager, you will perform general maintenance, inspections, and light landscaping to keep facilities safe and welcoming.

The role includes pool upkeep, ADA lift procedures, emergency response, and collaboration with other departments.

Qualifications

• High school diploma or GED; basic repair knowledge and tools.
• Pool certification is preferred or can be attained after hire.
• Strong customer service skills with professional communication.
• Physical ability to stand, lift up to 25 pounds with assistance; occasional heavier lifting.

Responsibilities

• General maintenance of buildings, daily inspections, service calls, planned preventive maintenance, and light landscaping.
• Pool maintenance including hourly upkeep and ADA pool lift procedures.
• Maintain knowledge of building exteriors/interiors and report issues; ensure safety.
• Respond to emergencies and support other departments as needed.
• Provide guests with information about local attractions and solicit feedback.
• Track maintenance supplies and maintain logs and reports.

Skills

Customer service

Communication

General repair knowledge

Pool maintenance

Safety procedures

Tools handling

Education

High school diploma or GED

Tools

Basic hand tools

Job description

About Us:

Vacatia is an innovative hospitality company reinventing the timeshare experience across discovery, booking, and stay. At Fantasy Island Resort I, we are dedicated to providing owners and guests with high-quality, hassle-free vacations in the beautiful Daytona Beach Shores. Join our Maintenance Team and contribute to our mission of enhancing owner and guest experiences.

Summary:

Reporting to the Maintenance Manager, with direction from the Resort Manager, the Maintenance Technician ensures the efficient operation and maintenance of resort units, common areas, and grounds.

Essential Duties and Responsibilities:

• General Maintenance: Perform general building maintenance, daily inspections, service calls, planned preventative maintenance, and light landscaping duties.
• Pool Maintenance: Conduct hourly pool upkeep and perform ADA pool lift procedures and periodic maintenance.
• Building Knowledge: Maintain overall knowledge of building exteriors and interiors, identify and report maintenance issues, and address safety concerns. Follow up with the Lead Maintenance Attendant as necessary.
• Emergency Response: Respond to emergency situations and demonstrate knowledge of emergency procedures.
• Department Support: Assist other departments with light cleaning, maintenance, housekeeping, marketing, and HR activities when needed.
• Maintenance Requests: Respond to daily maintenance requests, provide support to guests and other departments, produce maintenance reports, and ensure logs are up to date.
• Supply Management: Track, maintain, and ensure the safe condition, proper use, and return/inventory of maintenance supplies, tools, and resources. Report incidents to management as appropriate.
• Guest Interaction: Provide on-site activities, area attractions, events, and other vacation information to owners/guests. Solicit client referrals, timeshare tour opportunities, online satisfaction reviews, and customer feedback for improvement.
• Additional Duties: Perform related duties as assigned or as the situation dictates.

Requirements:

• Education/Experience: High school diploma or GED. General repair knowledge and experience, including basic hand tools. Pool certification is preferred or must be able to attain.
• Customer Service Skills: Strong customer service skills with the ability to resolve common problems and concerns of owners/guests professionally.
• Communication Skills: Good oral and written communication skills, with the ability to engage and effectively communicate at all levels.
• Physical Requirements: Ability to stand, climb stairs, talk, hear, walk, use hands to lift, place, handle, and feel; stoop, kneel, and crouch. Frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Lifting items over 25 pounds will be done with equipment or assistance from other employees.

Disclaimer:

Vacatia is an equal opportunity employer. All decisions are based solely on the individual’s qualifications and ability to perform the work.

Vacatia reserves the right to modify this job description at any time, without notice. The specific requirements, duties, and skills set forth in this job description are intended to be all-inclusive as of the date this document is prepared. However, this job description may not contain all the duties, physical requirements, and skills you may be asked to perform during your employment with Vacatia. Further, the job description is not a guarantee that you will perform any or all these duties.