Maintenance Technician

Highwoods Properties; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Highwoods Properties in Raleigh, NC seeks a skilled Maintenance Technician to perform carpentry, plumbing, electrical, and HVAC tasks across our commercial properties. You will inspect equipment, perform preventive maintenance, and respond to issues on a scheduled and on-call basis.

The role requires troubleshooting, safe work practices, and the ability to document repairs clearly. Strong communication and customer service skills are essential for coordinating with supervisors and staff.

Qualifications

• Minimum 2 years of education in Electrical, Construction, Roofing, Building Life Safety systems, Plumbing, or Mechanics.
• Certification in Refrigerant Transition and Recovery.
• Maintenance experience in an industrial or commercial environment.

Responsibilities

• Perform general carpentry, floor repairs, and other general repairs.
• Inspect equipment for proper lubrication and perform other preventative maintenance duties per a schedule and as needed.
• Troubleshoot building problem areas, make necessary repairs and adjustments.
• Build strong customer relationships by proactively address customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service.
• Refer complex situations to supervisor and/or senior technicians.
• Perform routine building inspections.
• Install and repair new and existing plumbing fixtures, drain lines and accessories.
• Supervise periodic testing and servicing, record results of cross connection devices.
• Perform preventive maintenance, installation and repair of water pipes, controls, and associated equipment.
• Perform installation and repair of various types of electrical fixtures including lamp and ballast replacement.
• Installation and repair of electrical devices (switches, receptacles, breakers, low voltage transformers, etc.).
• Perform minor repair of heating, ventilation, and air conditioning equipment including some filter changing.
• Monitor/check water chemical treatment programs for cooling towers and fountains.
• Monitor customer space temperatures and adjust thermostats when needed.
• Assist the HVAC technician with any building related mechanical or maintenance issues when required.
• Investigate and monitor repeat customer-related calls and report them to the Building Property Manager and Customer Service
• Perform minor leak repairs to roof, window, and fountains
• Assist contractors with life safety alarm systems and water-based or dry fire protection systems shut-downs and testing
• Perform installation and repair of ceiling tiles, wall coverings, vinyl tile, carpet, cove base, window blinds, signage, etc.
• Be responsible for accurate and timely record keeping and reporting
• Assist in snow and ice removal using power broom, ice melt, and sand; be available for emergency cleanup/repair after inclement weather

Skills

Preventive maintenance

Emergency responsiveness

Customer service

Education

Trade-related education (Electrical/Construction/Plumbing etc.)

Tools

Electrical testing equipment

HVAC servicing tools

Plumbing toolset

Job description

• Perform general carpentry, floor repairs, and other general repairs
• Inspect equipment for proper lubrication and perform other preventative maintenance duties per a schedule and as needed
• Troubleshoot building problem areas, make necessary repairs and adjustments
• Build strong customer relationships by proactively address customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service.
• Refer complex situations to supervisor and/or senior technicians
• Perform routine building inspections
• Install and repair new and existing plumbing fixtures, drain lines and accessories
• Supervise periodic testing and servicing, record results of cross connection devices
• Perform preventive maintenance, installation and repair of water pipes, controls, and associated equipment
• Perform installation and repair of various types of electrical fixtures including lamp and ballast replacement
• Installation and repair of electrical devices (switches, receptacles, breakers, low voltage transformers, etc.)
• Perform minor repair of heating, ventilation, and air conditioning equipment including some filter changing
• Monitor/check water chemical treatment programs for cooling towers and fountains
• Monitor customer space temperatures and adjust thermostats when needed
• Assist the HVAC technician with any building related mechanical or maintenance issues when required
• Investigate and monitor repeat customer-related calls and report them to the Building Property Manager and Customer Service
• Perform minor leak repairs to roof, window, and fountains
• Assist contractors with life safety alarm systems and water-based or dry fire protection systems shut-downs and testing
• Perform installation and repair of ceiling tiles, wall coverings, vinyl tile, carpet, cove base, window blinds, signage, etc.
• Be responsible for accurate and timely record keeping and reporting
• Assist in snow and ice removal using power broom, ice melt, and sand; be available for emergency cleanup/repair after inclement weather

QUALIFICATIONS/KNOWLEDGE, SKILLS, ABILITIES:

• A fundamental knowledge of life safety systems to include fire alarm, sprinkler, fire pumps, and emergency generators
• Be available for emergency calls at night, weekends, and holidays on a rotating schedule
• Certification in one of the following:
  • Refrigerant Transition and Recovery
• Maintenance experience in an industrial or commercial environment

EDUCATION/EXPERIENCE:

At least 2 years of education in at least one of the following:

• Electrical
• Construction
• Roofing
• Building Life Safety systems
• Plumbing
• Mechanics
• Or equivalent on-the-job training in one or more of the above consisting of a minimum of 18 consecutive months

Why Join Our Team

At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish.

What Sets Us Apart

As part of the Highwoods team, you’re not just taking on a job; you’re joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture—it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection.

Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. When you join Highwoods, you’ll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:

The physical demand described here are representative of those required by and employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear; this position is active and requires the employee to stand, walk, balance, bend, kneel, stoop, crouch, crawl, and climb. The employee must use hands and handle or feel; grasp and reach with hands and arms – must be able to work frequently with arms extended above head. The employee must occasionally lift, push, or pull up to 50-pound items. Specific visual acuity required by the job include close, distance, color, peripheral vision, and depth perception. The ability to read, understand, and to communicate information and ideas clearly in writing and orally is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.