Maintenance Technician

Kalahari Resorts LLC; Pocono, Northern (ID, KY); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) matching

Health, dental, and vision coverage

Employee discounts

Job summary

Kalahari Resorts & Conventions in the Pocono region seeks a Maintenance Tech to perform skilled repairs on building/equipment and maintain guest spaces with minimal disruption. You will be part of a team dedicated to delivering exceptional guest experiences behind the scenes.

As a Maintenance Tech, you’ll lead with love, respond quickly to maintenance requests, and conduct preventive maintenance to ensure seamless guest experiences across our resort and convention facilities.

Qualifications

• High School Diploma or equivalent and one year of handyman experience.
• Hospitality experience preferred but not required.
• Leadership style rooted in collaboration, respect, and service to others.
• Basic knowledge of plumbing, carpentry, minor electrical & HVAC work.

Responsibilities

• Make repairs and maintain resort and condominium rooms including programming TVs, wiring, plumbing, painting, and door/electronic lock systems.
• Ensure guests feel welcome and receive responsive, friendly service at all times.
• Ensure equipment is clean and in excellent condition through inspection and preventive maintenance programs.

Skills

General handyman

Plumbing

Carpentry

Electrical

HVAC

Leadership

Troubleshooting

Education

High School Diploma or equivalent

Trade School/College coursework

Job description

Job Title

Maintenance Technician

Location(s)

Description

At Kalahari Resorts & Conventions, we don’t just create vacations— we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort . As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities— treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Maintenance Tech

Kalahari Resorts & Conventions is seeking a Maintenance Tech. In this role, you will be responsible for performing skilled repairs to the building/equipment, and to always maintain the best possible conditions , with the least amount of inconvenience to the guests.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll respond quickly to maintenance requests and perform preventive repairs to help create a seamless guest experience free from disruptions. Your work behind the scenes directly contributes to the resort’s reputation for excellence and ensures every visit feels welcoming and worry-free.

This is an hourly wage role.

Key Responsibilities

• Make repairs and maintain resort and condominium rooms to include but not limited to: programming televisions, replacing light switches, receptacles, light bulbs and fixtures, furniture repair, minor plumbing repairs (clogged drains, copper pipe, change washers, change handles, drain fittings, etc.), repair water lines, test-clean-repair swimming pools and spas, paint designated areas, repair and finish sheet rock, repair all types of wall coverings, and repair and program hotel electronic lock systems.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times .
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the manufacturer’s preventative maintenance programs.

What We’re Looking For

• High School Diploma or equivalent and one year of experience performing general handyman work (basic carpentry, minor electrical/HVAC/plumbing, painting, furniture repair, etc.). Trade School and/or College course work in related field helpful.
• Previous experience working in the hospitality industry is preferred, but not required
• A leadership style rooted in collaboration, respect, and service to others.
• Basic knowledge of plumbing, carpentry, minor electrical & HVAC work, and general troubleshooting skills.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765

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