Maintenance Technician

Steward + Helm; Pensacola (FL); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Sign On Bonus

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

PTO 22 days

Job summary

Steward + Helm in Pensacola, FL is seeking a Service Technician to maintain and repair HVAC, electrical, plumbing, carpentry, drywall, exterior structures, and appliances, ensuring safety and company standards. You will support the Resident Service Director with preventative maintenance and timely apartment make-readies.

The role requires at least 2 years in maintenance, a High School diploma, EPA and CPO certifications, a valid driver’s license, and flexibility to work weekends and on-call

Qualifications

• High School Diploma or GED is required.
• Minimum of 2 years in residential or commercial maintenance or related fields.
• EPA Certification is required.
• CPO Certification is required.
• Valid Driver’s License is required.
• Ability to work a flexible schedule, including weekends, events, and on-call shifts.

Responsibilities

• Perform repairs and maintenance on HVAC systems, electrical wiring, plumbing fixtures, appliances, drywall, carpentry, flooring, exterior structures, and more.
• Monitor, prioritize and complete service requests while ensuring customer satisfaction.
• Assist in apartment make-readies to meet company standards for move-ins.
• Work with the Resident Service Director on preventative maintenance programs and safety compliance.
• Repair and replace materials and address maintenance requests across various systems and structures.
• Paint interior and exterior, repair sheetrock and woodwork.

Skills

Maintenance experience

Customer service

Safety compliance

Multitasking

On-call readiness

Education

High School Diploma or GED

EPA Certification

CPO Certification

Job description

Description

Join Our Team at Steward + Helm – Where Community Meets Opportunity!

$3,000 Sign On Bonus for Service Technician

Company Overview

At Steward + Helm, we are part of a larger movement dedicated to enhancing lives by creating exceptional living environments.

We believe that every great home contributes to a great life, which is why we focus on transforming apartment communities with significant investments, turning them into comfortable, high-quality residences that enrich both the lives of their residents and the surrounding neighborhoods.

We believe stewardship is a fundamental attitude that should permeate every role, characterized by trust, intentionality, and diligence. Our team represents our brand, caring for residents, building vibrant communities, and ensuring our properties thrive. In return, our leaders act as stewards, empowering, supporting, and guiding our staff.

Job Overview

The Service Technician plays a vital role in maintaining and repairing the physical elements of the property to meet the company’s established standards and legal requirements. The position involves diagnosing and addressing issues in areas such as HVAC, electrical, plumbing, carpentry, dry wall, exterior structures, and household appliances. The Service Technician also supports the Resident Service Director by assisting with preventative maintenance and ensuring the timely completion of apartment make-readies, while delivering high-quality customer service.

Key Responsibilities

Maintenance Operations:

• Perform repairs and maintenance on HVAC systems, electrical wiring, plumbing fixtures, appliances, drywall, carpentry, flooring, exterior structures, and other essential property components.
• Monitor, prioritize, and complete service requests while ensuring high levels of customer satisfaction.
• Assist in apartment make-readies, ensuring all units meet company standards for move-ins.
• Work alongside the Resident Service Director to implement preventative maintenance programs and ensure compliance with safety protocols.
• Repair and replace apartment materials or address maintenance requests, including HVAC, electrical, plumbing, carpentry, drywall, interior and exterior structures, appliances, and apartment make-readies.
• Paint interior and exterior structures, repair sheetrock, and woodwork with carpenter's tools.
• Respond promptly to all on-call pages/requests.
• Maintain property curb appeal by regularly picking up grounds and ensuring clean, well-kept exteriors.

Inventory And Supplies Management

• Maintain and organize tools, equipment, and maintenance supplies in accordance with company policies.
• Assist in inventory tracking and recommend improvements to enhance repair efficiency.
• Ensure that all required logs, paperwork, or checklists related to inventory tracking or hazardous chemicals are completed.

Compliance And Reporting

• Ensure all maintenance activities are completed following safety standards and company guidelines.
• Complete necessary documentation, logs, and checklists related to maintenance tasks and inventory tracking.
• Report any maintenance issues and concerns to the supervisor in a timely manner.

The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.

Physical Demands And Work Environment

• Physical Demands: While performing duties, the employee is required to stand, walk, sit, use tools or controls, reach with hands and arms, and communicate effectively. Occasionally, the employee must lift/move up to 25 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work Environment: Noise levels are generally moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Requirements

Qualifications:

• High School Diploma or GED required.
• Minimum of 2 years of experience in residential or commercial maintenance or related fields.
• EPA Certification required.
• CPO Certification required.
• Valid Driver’s License.
• Ability to work a flexible schedule, including weekends, special events, and on-call shifts.

Competencies

• Professional appearance and demeanor.
• Ability to multitask and adapt to a fast-paced environment.
• Expertise in maintenance areas, including pools, landscaping, plumbing, electrical, and HVAC.
• Strong customer service orientation and communication skills.
• Commitment to promoting safety and adhering to established safety protocols.
• Attention to detail and quality, ensuring work meets procedural and company standards.

Hourly: $23-27 per hour

The hourly rate is between $23.00 and $27.00 per hour. Hourly rate will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses.

At Steward + Helm, we believe in supporting our team members with a comprehensive benefits package that promotes health, well-being, and work-life balance.

Here’s What You Can Expect

• Medical, Dental, and Vision Insurance: Comprehensive coverage to keep you and your family healthy.
• 401(k) Plan: Competitive company match to help you plan for your future.
• Paid Time Off (PTO): Enjoy 22 days of PTO annually to recharge and take care of personal matters.
• Paid Holidays: 14 paid holidays throughout the year to celebrate and relax.
• Competitive Market Pay: We offer competitive salaries to ensure that your compensation reflects your skills and experience.
• Sign On Bonus for select roles

Join us and experience a work environment that values and invests in its people!