Maintenance Technician

Steward + Helm; Pensacola (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

Steward + Helm is seeking a Service Technician to maintain and repair the property's physical elements, ensuring compliance with standards and safety requirements. The role covers HVAC, electrical, plumbing, carpentry, drywall, and appliance issues while supporting make-readies and preventative maintenance.

Responsibilities include completing service requests, ensuring unit readiness for move-ins, coordinating with the Resident Service Director, and delivering high-quality customer service.

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years of experience in residential or commercial maintenance or related fields.
• HVAC or EPA Certification required.
• Valid Driver’s License.
• Ability to work a flexible schedule, including weekends, special events, and on-call shifts.

Responsibilities

• Perform repairs and maintenance on HVAC systems, electrical wiring, plumbing fixtures, appliances, drywall, carpentry, flooring, exterior structures, and other essential property components.
• Monitor, prioritize, and complete service requests while ensuring high levels of customer satisfaction.
• Assist in apartment make-readies, ensuring all units meet company standards for move-ins.
• Work alongside the Resident Service Director to implement preventative maintenance programs and ensure compliance with safety protocols.
• Repair and replace apartment materials or address maintenance requests, including HVAC, electrical, plumbing, carpentry, drywall, interior and exterior structures, appliances, and apartment make-readies.
• Paint interior and exterior structures, repair sheetrock, and woodwork with carpenter's tools.
• Respond promptly to all on-call pages/requests.
• Maintain property curb appeal by regularly picking up grounds and ensuring clean, well-kept exteriors.

Skills

Customer service

Communication

Safety compliance

Attention to detail

Education

High School Diploma or GED

Job description

Job Overview

The Service Technician plays a vital role in maintaining and repairing the physical elements of the property to meet the company’s established standards and legal requirements. The position involves diagnosing and addressing issues in areas such as HVAC, electrical, plumbing, carpentry, dry wall, exterior structures, and household appliances. The Service Technician also supports the Resident Service Director by assisting with preventative maintenance and ensuring the timely completion of apartment make-readies, while delivering high-quality customer service.

Description

The Service Technician plays a vital role in maintaining and repairing the physical elements of the property to meet the company’s established standards and legal requirements. The position involves diagnosing and addressing issues in areas such as HVAC, electrical, plumbing, carpentry, dry wall, exterior structures, and household appliances. The Service Technician also supports the Resident Service Director by assisting with preventative maintenance and ensuring the timely completion of apartment make-readies, while delivering high-quality customer service.

Key Responsibilities

Maintenance Operations

• Perform repairs and maintenance on HVAC systems, electrical wiring, plumbing fixtures, appliances, drywall, carpentry, flooring, exterior structures, and other essential property components.
• Monitor, prioritize, and complete service requests while ensuring high levels of customer satisfaction.
• Assist in apartment make-readies, ensuring all units meet company standards for move-ins.
• Work alongside the Resident Service Director to implement preventative maintenance programs and ensure compliance with safety protocols.
• Repair and replace apartment materials or address maintenance requests, including HVAC, electrical, plumbing, carpentry, drywall, interior and exterior structures, appliances, and apartment make-readies.
• Paint interior and exterior structures, repair sheetrock, and woodwork with carpenter's tools.
• Respond promptly to all on-call pages/requests.
• Maintain property curb appeal by regularly picking up grounds and ensuring clean, well-kept exteriors.

Inventory And Supplies Management

• Maintain and organize tools, equipment, and maintenance supplies in accordance with company policies.
• Assist in inventory tracking and recommend improvements to enhance repair efficiency.
• Ensure that all required logs, paperwork, or checklists related to inventory tracking or hazardous chemicals are completed.

Compliance And Reporting

• Ensure all maintenance activities are completed following safety standards and company guidelines.
• Complete necessary documentation, logs, and checklists related to maintenance tasks and inventory tracking.
• Report any maintenance issues and concerns to the supervisor in a timely manner.

The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.

Physical Demands And Work Environment

• Physical Demands: While performing duties, the employee is required to stand, walk, sit, use tools or controls, reach with hands and arms, and communicate effectively. Occasionally, the employee must lift/move up to 25 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work Environment: Noise levels are generally moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Requirements

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years of experience in residential or commercial maintenance or related fields.
• HVAC or EPA Certification required.
• Valid Driver’s License.
• Ability to work a flexible schedule, including weekends, special events, and on-call shifts.

Competencies

• Professional appearance and demeanor.
• Ability to multitask and adapt to a fast-paced environment.
• Expertise in maintenance areas, including pools, landscaping, plumbing, electrical, and HVAC.
• Strong customer service orientation and communication skills.
• Commitment to promoting safety and adhering to established safety protocols.
• Attention to detail and quality, ensuring work meets procedural and company standards.