Maintenance Technician

Excel Fitness Holdings; Norfolk (VA); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Maintenance Technician to support fitness club locations. In this full-time role, you will be responsible for the repair and maintenance of various fitness equipment and facilities, ensuring all work is completed within service level agreements. This position requires a proactive individual with strong mechanical skills and a commitment to maintaining high standards of safety and cleanliness. With 100% travel expected, you will have the opportunity to work across multiple locations, making a significant impact on the operational efficiency of the clubs. If you are a self-starter with a passion for fitness and maintenance, this role is perfect for you.

Qualifications

• 5-7 years of experience in maintenance and repair of fitness equipment.
• Must hold certifications for vendor equipment repair and warranty training.

Responsibilities

• Perform maintenance on fitness equipment and facilities.
• Use CMMS to track work orders and ensure timely completion.

Skills

Mechanical Repair

Facilities Maintenance

Time Management

Customer Service

Problem Diagnosis

Critical Thinking

Education

High School Diploma or equivalent

Tools

Computerized Maintenance Management System (CMMS)

MS Office Suite (Excel, Word, Outlook)

Job description

Purpose: Support Excel Fitness club locations within an assigned territory by handling all maintenance tasks that arise daily. Assists in training other Maintenance Technicians.

Duties and Responsibilities:

1. Use a computerized maintenance management system (CMMS) to track work orders for all assigned club locations and complete work within the service level agreement (SLA) window. Communicate with regional management if work falls outside the SLA window.

2. Repair and maintenance of Fitness equipment, Tanning Beds, hydro beds, total body enhance wellness pods, painting, carpentry, flooring, ceiling, low voltage electrical, door hardware, light plumbing (bathroom toilets and urinals; sinks and vanities; water fountains), AV (Audio Visual) equipment (TV’s, security camera, music system) and other misc. work/projects.

3. Purchase and order machine/equipment parts and project supplies as required.

4. Perform preventive maintenance on Fitness Equipment, Black Card Spa Equipment, water heaters, power washing, window washing, etc.

5. Safely use, care for, and maintain all technology, tools, vehicles, and/or other property issued by the company to perform work.

6. Ensure operational upkeep and uphold facilities/maintenance standards when conducting club visits, passing feedback to regional management as necessary.

7. Proactively identify issues and address requests from Assistant, General and Regional Managers.

8. Work directly with facilities management and regional leadership to track/triage all work orders in region and escalate ongoing issues as necessary.

9. Provide support to the Construction and Operations departments as needed for new club openings, remodels, and equipment upgrades and replacements.

10. Assist Regional Management/Facilities with special projects as needed.

11. Assist in training of Apprentice, Level 1 and Level 2 Maintenance Technicians.

12. Responsible to meet all obligations of Excel Fitness’ Company Vehicles policy and adhere to all requirements while assigned and operating a company vehicle.

13. Conduct routine inspections to ensure assigned maintenance vehicle is maintained per company standards and escalate vehicle issues, as required.

14. Maintain a safe and clean work environment, following all OSHA standards and safety procedures.

Qualifications:

1. Must be at least 18 years of age.

2. High School Diploma or equivalent required.

3. Must hold a valid state driver’s license, proof of insurance, and an acceptable driving record.

4. Must hold certifications in repair and warranty training for all vendor equipment.

5. At least 5 -7 years of related work experience and at least 2 years of experience with additional specialized training in repair and maintenance of fitness and/or tanning equipment required.

6. Possesses thorough knowledge of mechanical and facilities repair and maintenance. Has attained full proficiency in painting, carpentry, flooring, ceiling, low voltage electrical, door hardware, light plumbing, AV equipment required. And/or possesses advanced knowledge of repair and maintenance of fitness, hydro-massage, and/or tanning equipment.

7. Must be a self-starter with effective time management skills and the ability to meet deadlines.

8. Ability to diagnose problems and determine appropriate solutions using critical thinking skills.

9. Must have excellent customer skills.

10. Ability to work independently and as part of a team.

11. Basic computer skills are needed and knowledge of MS Office Suite (Excel, Word, Outlook) is needed.

Supervisory Responsibility: This position has no supervisory responsibilities.

Budgetary Responsibility: This position will be issued a corporate credit card and will be authorized to spend up to $250 to purchase machine/equipment parts and project supplies as needed without manager approval. All purchases over $250 must be approved by the Facilities Manager.

This position is not authorized to approve transactions/purchases in CMMS.

Work Environment: This job operates remotely at fitness club locations and may service corporate office locations. The noise level in the work environment may be loud when in the club. Will occasionally encounter hazardous chemicals and may work in confined or high places.

Physical Demands: The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job.

1. Regularly required to talk or hear.

2. Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

3. Requires good hand-eye coordination, arm, hand and finger dexterity, including the ability to grasp.

4. Prolonged periods of climbing, balancing, stooping, kneeling, crouching or crawling required.

5. Required to climb and stand on ladders approximately 8 feet in height and work off lifts.

6. Must frequently lift and move up to 60 pounds by themselves and occasionally lift and move objects up to 100 pounds with assistance.

7. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Visual acuity to use a keyboard, operate equipment, and read technical information.

Position Type/Expected Hours of Work: This is a full-time, nonexempt position. A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the Fair Labor Standards Act (FLSA).

Standard work days and hours are Monday through Friday, between 6:00 a.m. and 5:00 p.m., or as assigned. This position may work outside of the established work schedule to include the weekends and/or overnights as needed to ensure maintenance needs are met. Work hours are subject to change at any time dependent on business needs.

Travel: 100% travel is expected for this position. Must be willing to travel based on company needs to locations outside assigned regions as required. Overnight trips will be necessary when traveling outside of local area. This position will be required to travel throughout the United States for specified maintenance certification training.

EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Player for this job. Duties, responsibilities, and activities may change at any time with or without notice.