Maintenance Technician

Generac; Niles (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off

Ongoing Training & Development Program

Health Insurance

401(k) Retirement Plans

Job summary

Penco Electric & Generators in the Greater Chicago area is seeking a Generator Maintenance Technician to perform preventative maintenance and routine service on residential standby generators and transfer switch systems. This role emphasizes independence, quality workmanship, and a strong customer focus, with robust training provided.

Prior generator experience is not required, and you will document each job using company software and an iPad while performing inspections, diagnostics, and

Qualifications

• Strong customer service and communication skills.
• Mechanical aptitude and willingness to learn generator systems.

Responsibilities

• Perform preventative maintenance and scheduled service on residential standby generators, including oil changes, filter replacements, spark plug replacement, battery testing, and general system inspections.
• Conduct troubleshooting and basic diagnostics on generator mechanical and electrical systems to identify performance issues and recommend solutions.
• Perform minor repairs and component replacements to ensure equipment operates safely and reliably.
• Use a company-provided iPad and field-service software to document each job, including findings, work performed, and parts or materials used.

Skills

Customer service

Mechanical aptitude

Diagnostics

Tool usage

Independent worker

Driver's license

Tools

iPad

Field-service software

Job description

• Access to the Company's Health Insurance
• 401(k) Retirement Plans

Benefits

Job Requirements

• Paid Time Off
• Ongoing Training & Development Program
• Access to the Company's Health Insurance
• 401(k) Retirement Plans

About Penco Electric & Generators

Penco Electric & Generators has been serving homeowners and businesses throughout the Greater Chicago area since 2005. We provide generator installation, maintenance, repair, and electrical services and have grown to become one of Chicagoland's fastest-growing Generac Premier Dealers. Penco is known for quality workmanship, professionalism, and exceptional customer service.

Position Summary

Penco is seeking a Generator Maintenance Technician to perform preventative maintenance and routine service on residential standby generators and transfer switch systems. This role is responsible for completing scheduled maintenance, conducting system inspections, performing basic diagnostics, and helping ensure customers' backup power systems are ready when needed most. The ideal candidate is mechanically inclined, enjoys working independently, takes pride in quality workmanship, and is committed to delivering an exceptional customer experience. Previous generator experience is not required, and there will be robust training and growth opportunities for candidates with strong mechanical aptitude and a willingness to learn. Must be comfortable using company software and technology.

What You'll Do

• Perform preventative maintenance and scheduled service on residential standby generators, including oil changes, filter replacements, spark plug replacement, battery testing, and general system inspections.
• Conduct troubleshooting and basic diagnostics on generator mechanical and electrical systems to identify performance issues and recommend solutions.
• Perform minor repairs and component replacements to ensure equipment operates safely and reliably.
• Use a company-provided iPad and field-service software to document each job, including findings, work performed, and parts or materials used.

What You'll Bring

• Strong customer service and communication skills with a professional, solution-oriented mindset.
• Mechanical aptitude and a willingness to learn generator systems, diagnostics, and repair techniques.
• Experience with or the ability to learn:
• Small engine maintenance and repair
• Basic electrical troubleshooting
• Preventative maintenance procedures
• Hand and power tool usage
• Ability to work independently while managing a daily service route.
• Comfort using iPads, mobile applications, and company software to complete job documentation.
• Valid driver's license
• This job is with an independent Generac dealer and not for employment with Generac Power Systems, Inc.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.