Maintenance Technician

Dillard University; New Orleans (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Dillard University is seeking a General Maintenance Technician to perform repairs across painting, carpentry, plumbing, electrical, and HVAC tasks on campus buildings. The role requires practical skills, safety awareness, and the ability to respond to emergencies while maintaining facilities and logs.

Candidates should have a high school diploma (trade training preferred) and at least 1 year of general maintenance experience.

Qualifications

• Essential Personnel: may be required to report for emergencies.
• Strong knowledge of tools, power tools, and equipment for general maintenance.
• Knowledge: carpentry, electrical, HVAC, painting/plastering, plumbing, and general maintenance.
• Ability to perform minor electrical and plumbing work.
• Must have physical endurance to move around campus for tasks.
• Self-motivated with initiative to start and complete tasks.
• Familiar with safety requirements and precautions.
• Detail-oriented with good troubleshooting skills.
• Good interpersonal skills with diverse populations.
• Willing to respond to emergencies outside normal hours.
• Willingness to work weekends, holidays, or extended hours as needed.

Responsibilities

• Process and respond to maintenance requests for assigned buildings in a timely manner.
• Escalate requests to appropriate maintenance specialization (electrical, plumbing, HVAC, etc.).
• Keep assigned areas neat, clean, and orderly (lounges, elevators, restrooms, laundry, common areas).
• Repair or replace plumbing fixtures, light fixtures, doors, windows, and related hardware.
• Patch, paint, and finish various hard surfaces.
• Conduct periodic facility inspections and resolve issues.
• Assess damages and identify repair needs.
• Respond to emergency needs within designated time frames.
• Assist occupants with non-routine requests as needed.
• Maintain logs and records as requested.

Skills

Tools usage

Carpentry

Electrical work

HVAC basics

Plumbing

Detail oriented

Safety awareness

Education

High school diploma or equivalent

Some trade training preferred

1+ year maintenance experience

Tools

Microsoft Office

Job description

Position Overview

The General Maintenance Technician performs general maintenance and repair of equipment and buildings requiring practical skill and knowledge in such trades as painting, carpentry, plumbing, masonry, and electrical work.

Essential Duties and Functions

Assists in processing and responding to maintenance requests for assigned buildings in a timely manner escalates requests as necessary to the appropriate maintenance specialization such as electrical, plumbing, HVAC, etc.

Ensures assigned areas are kept neat, clean, and orderly including lounges, elevators, stairwells, lavatories, laundry areas, common areas, and waste disposal areas.

Repairs or replaces plumbing fixtures, light fixtures and switches, ballasts, doors, and related hardware, windows and screens, window coverings, trim, floor coverings including tile, hardwood, laminate, or carpeting, furnishings, and other fixtures as necessary.

Patches, paints, and/or finishes various types of hard surfaces.

Conducts facilities and mechanical room inspections on a periodic and routine basis of assigned areas and resolves issues as necessary.

Assesses any damages to building, furnishings, and/or rooms and identifies the type of repair work needed.

Responds to emergency needs and requests within designated time frames.

Assists building occupants with other non-routine requests, which may include requests outside of normal maintenance work, whenever possible or as needed on occasion.

Maintains logs and records as requested.

Observe safety and security procedures and determine the appropriate action beyond guidelines and report unsafe conditions to appropriate staff.

Participates in meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform functions.

Transports a variety of tools, equipment, and supplies for the purpose of ensuring the availability of materials required at the job site.

Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Other duties as assigned.

Qualifications

• This is an Essential Personnel position that can require that the incumbent must report for duty and work through emergencies, and also can be designated by the supervisor as essential for the accomplishment of work, or for the completion of a critical task.
• Must demonstrate strong knowledge in the correct usage of tools, power tools, and equipment as related to general maintenance work.
• Knowledge of carpentry, electrical, HVAC, painting/plastering, plumbing and general maintenance.
• Ability to perform minor electrical and plumbing work.
• Must have the physical skills and endurance to move about campus and the buildings in order to fulfill daily maintenance tasks and activities.
• Self-motivated and shows initiative to start and complete tasks.
• Must be familiar with, and follow, safety requirements and precautions.
• Detail-oriented with good troubleshooting skills.
• Good interpersonal skills, the ability to interact positively with diverse populations and maintain a professional demeanor.
• Willing to respond to emergency requests outside of normal work hours.
• Willingness to work weekends, holidays, or extended hours as needed.

Education and/or Experience

• High school diploma, or equivalent.
• Some trade school/training is preferred.
• Minimum of 1-year experience in general maintenance, building maintenance, renovation, or construction.
• University housing general maintenance work experience is preferred.
• Basic computer skills and knowledge of Microsoft Office

Working Conditions

• Be able to walk, bend, stoop, balance, crawl, and reach for extended periods of time
• Must be able to utilize/view a PC and/or monitor
• Must be able to lift up to 25 pounds
• Must be comfortable and able to work on a ladder of 20 feet
• Must be able to work independently without direct supervision

Supervision

No supervisory responsibilities.

Certifications, licenses, and registration

• CDL License is preferred
• Valid Driving License

Competencies

• Judgment - Make timely decisions.
• Motivation - Demonstrate persistence and overcome obstacles
• Quality - apply feedback to improve performance; monitor own work to ensure quality.
• Safety and Security - Report potentially unsafe conditions; use equipment and materials properly.
• Attendance/Punctuality - Consistently at work and on time; arrive at meetings and appointments on time.
• Dependability - take responsibility for own actions; keep commitments; commits to long hours of work when necessary to reach goals; commits to working additional hours
• Teamwork – Able to work in a group and collaborate with team members
• Integrity – Possess high work ethics
• Honesty – Communicate facts to the supervisors and direct reports
• Communication - Able to communicate politely and professionally with the university community

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.