About the Role
An Atrium Maintenance Technician focuses on completing service requests, emergency calls, move-in needs, and property task(s) that may be needed daily, weekly, or monthly. This is a "hands-on" role focused on maintenance, teamwork, and high-quality service.
The Maintenance Technician reports to the Property Manager and must be available for on-call rotation. The Maintenance Technician, along with every member of our team, will also be responsible for assisting residents, delivering exceptional customer service, and making teamwork a top priority.
Location: Nashville, TN (37013 and 37214)
Salary: $20 - $28 per hour (actual rate will be based on experience). Eligible for renewal commission splits and on-call bonuses!
Schedule: Full Time. Standard schedule is Monday thru Friday, 8:00am – 5:00pm / 9:00am - 6:00pm with rotating on-call schedule (some evenings/weekends required)
Key Responsibilities
- Ensure the completion of all service requests
- Inspect community continuously, recording and correcting deficiencies
- Order necessary supplies and parts within budgetary guidelines
- Perform all general and routine maintenance in the community
- Ensure that all keys are kept properly
- Replace filters and clean air conditioning vents in vacant apartments and occupied units on an as-needed basis
- Perform HVAC troubleshooting, plumbing, minor electrical, carpentry, minor drywall repairs and other interior repairs daily
- Service requests made by residents should be completed within 24 hours
- Handle ''on call'' duties whenever needed; will carry a cell phone on a regular basis
- Replace breezeway light bulbs as needed
- Assist with apartment make-readies (includes painting, repairs, cleaning, wall/sheetrock repair, lock changes, etc.)
- Order supplies; communicate and coordinate with vendors
- Assist in the distribution of flyers and other materials
- Assist in picking up litter & maintain small amount of grounds
- Perform preventative maintenance
- Keep inventory
- Perform additional tasks as assigned by Property Manager
What We're Looking For
- Experience: Strong knowledge in carpentry, electrical, HVAC, plumbing, painting, drywall, masonry and appliance repairs and installation (dishwashers, stoves, refrigerators, etc.)
- Soft Skills: Strong communication skills and attention to detail. Adaptable and dependable. Resourceful. Must have the ability to interact effectively with prospects, residents, peers, and management.
- Hard Skills: Basic computer skills including email. Experience with property mgmt software (ex Appfolio, Yardi, Knock, etc).
- Mindset: You take PRIDE in your work and in your community! Positive attitude. Desire to work as a team with ability to work independently on occasion.
Requirements
- HVAC certification is required (EPA Universal, CPO certification and REAC inspection experience preferred)
- At least 2 years of experience as a maintenance technician
- Must be reliable, professional, and available for after-hours emergency on-call responsibilities.
- Basic computer skills, including email and some Microsoft products
- Reliable transportation and valid Driver License.