Maintenance Technician

Pivotal Housing Partners LLC; Muncie (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Maintenance Technician to join their team in Muncie. This role is crucial for ensuring the comfort and safety of residents in a vibrant community. The Maintenance Technician will be responsible for routine maintenance tasks, emergency responses, and delivering exceptional customer service. With a focus on excellence and teamwork, this position offers opportunities for professional growth and development. Join a company that values dedication and provides a supportive environment where your skills can shine and make a difference in the lives of others.

Benefits

401(k) Retirement plan with Company match

FSA, Dental, Vision, Life coverage

Paid Time Off up to 16 days in the first year

Professional development assistance

Tuition reimbursement

GET PAID EVERY FRIDAY

Company-paid holidays

EAP for emotional wellbeing support

Qualifications

• 1+ years of related experience in maintenance roles.
• Ability to manage and close work orders efficiently.

Responsibilities

• Provide outstanding customer service to residents.
• Perform routine maintenance and respond to emergencies.
• Complete resident work orders within 24 to 48 hours.

Skills

HVAC knowledge

Plumbing skills

Electrical skills

Carpentry skills

Customer service

Problem-solving

Education

High school diploma or equivalent

HVAC training and certification

Tools

Smartphone applications for work orders

Job description

Join to apply for the Maintenance Technician role at Pivotal Housing Partners

Pivotal Housing Partners provided pay range

This range is provided by Pivotal Housing Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $21.00/hr

Key things that you want to know about this role:

• Job Level: 1+ years experience will set you up for success in this role
• Job Location: This important role supports our Lofts at Roberts / City View Homes I & II located in Muncie, IN
• Position Type: Full-time and the ability to be on call to support our residents for emergencies
• Pay Range: $20.00 - $21.00 / HOUR -- we believe in a culture of transparency

About Us

Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents. We are able to provide high quality properties and customer service because of the commitment to excellence by all of our outstanding team members.

If you hold yourself to a high set of standards, embrace a positive service-minded demeanor, enjoy working through shifting priorities, and want to join a fulfilling environment with growth opportunity, Pivotal has an outstanding position for you.

Responsibilities

As our Maintenance Technician, you will provide high quality service to our residents, joining a team of outstanding team members with a commitment to excellence. You will hold yourself to a high set of standards, demonstrate a positive, service-minded demeanor, and successfully manage multiple shifting priorities. You will be responsible for the routine maintenance of the physical integrity of the community, including daily pickup of grounds, ensuring a safe, secure, and comfortable living environment for residents, visitors, and staff. You will be our go-to person to ensure our residents are taken care of in the event of an emergency.

Summary of responsibilities:

• Provide outstanding customer service to all current and future residents
• Complete resident work orders on a timely basis (24 to 48-hour expectation)
• Broad knowledge of general maintenance: HVAC, plumbing, electrical, and carpentry
• Assist with court-ordered “set-outs” when necessary
• Perform unit turnover between residents per company standards (3-5 days)
• Maintain grounds and curb appeal
• Able to prioritize and handle multiple tasks
• Be responsive to on-call emergencies

Successful candidates will have:

• 1+ years of related experience
• Reliable transportation and valid driver’s license
• HVAC training and certification preferred
• Commitment to regular attendance (may include weekend and OT hours)
• Ability to be “on-call” for emergencies
• Ability to receive, manage, and close work orders by using smartphone applications

Full-Time Benefits:

• Eligibility for semi-annual merit increases: January and July
• GET PAID EVERY FRIDAY
• 401(k) Retirement plan with Company match
• FSA, Dental, Vision, Life, Accident coverage as well as Short- and Long-Term Disability
• EAP for emotional wellbeing/mental health support for you and your dependents living at home or even children off at college
• Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
• Professional development assistance and tuition reimbursement

Pivotal is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.

At Pivotal, we understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable -- and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking -- which is why we're dedicated to adding new perspectives to the team.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing