Maintenance Technician

Vacasa; Laconia (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in vacation rentals is seeking a Maintenance Technician to ensure quality and seamless experiences for guests. This role involves performing general maintenance tasks across multiple properties, troubleshooting issues, and maintaining a welcoming environment. With a focus on customer service and collaboration, you will be part of a dedicated team committed to excellence. Enjoy competitive pay, a supportive work environment, and comprehensive benefits as you help create memorable vacation experiences for guests.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401K with Company Match

Paid Vacation

Employee Discounts

Flexible Spending Accounts

Qualifications

• 2 years of basic property maintenance experience preferred.
• Reliable transportation and a valid driver’s license required.
• Ability to lift over 20 lbs regularly.

Responsibilities

• Complete maintenance tasks traveling between multiple worksites.
• Respond to guest issues regarding maintenance and repairs.
• Maintain hot tubs and ensure homes are well maintained.

Skills

Property Maintenance

Customer Service

Problem Solving

Basic HVAC Repair

Light Plumbing

Communication

Reliability

Education

High School Diploma

Tools

Ticketing System

Smartphone

Job description

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Why Vacasa
We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

What We’re Looking For
Vacasa is currently seeking a Maintenance Technician to perform general maintenance tasks and support the overall quality of our large and quickly growing portfolio of vacation homes. Hours can and will vary weekly and seasonally based on business needs. This position is located in Plymouth, NH.

Compensation

• $21 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• Up to $100 per month car allowance for eligible employees
• More benefits and company perks information below

What You’ll Do

• Complete maintenance tasks and projects, traveling between multiple worksites each day.
• Create a welcoming environment for our guests and owners by ensuring our homes are well maintained, including general repairs, preventative maintenance & inspections
• Respond to guest issues regarding maintenance, such as appliance troubleshooting, cable/Wi-Fi troubleshooting, basic HVAC repair, and light plumbing.
• Establish and maintain open, collaborative relationships with team members and management, including regular communication, assistance, and cross-coverage.
• Maintain hot tubs as needed; we offer on-site training.
• Collect and remove trash and debris.
• Ensure follow-through on maintenance tasks using our system and respond to urgent needs.
• Maintain metrics on efficiency and utilize our ticketing system.
• Coordinate with third-party service providers.
• Attend all mandatory meetings.
• Other responsibilities as assigned to support daily operations.

The Skills You’ll Need

• 2 years of basic property maintenance experience preferred but not required.
• Reliable transportation and a valid driver’s license.
• Smartphone and personal email.
• Ability to lift over 20 lbs regularly.
• Self-motivated, customer service oriented, and able to see projects through to completion.
• Ability to assess problems and provide solutions.
• Flexible schedule including weekends and holidays as needed.
• Comfort with computers and smart devices, including internet access and email.

What You’ll Get

• Health, dental, and vision insurance based on hours worked.
• Employer-sponsored and voluntary benefits.
• 401K with immediate 100% company match on the first 6% contributed.
• Flexible Spending Accounts for health and dependent care.
• Paid vacation and sick time.
• Employee Assistance Program (EAP).
• Employee discounts.
• Full benefits details available on our careers page.

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other protected classes. Veterans are encouraged.

Maintaining a safe and productive work environment is a priority. Possession, use, or being under the influence of alcohol or illegal drugs at work is prohibited.

Some roles may require driving personal or company vehicles. Reliable transportation, a valid driver’s license, and age requirements apply.

Employment contingent upon successful background check.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality