Maintenance Technician

Harbor Group Management Company; Hope Valley West (NC); On-site; USD 36,000 - 60,000; Full time

Job summary

Harbor Group Management Company is seeking a Maintenance Technician in North Carolina to maintain the property's buildings, grounds, amenities, and common areas to company standards. You will handle resident service requests, perform routine maintenance, and support safe, efficient operations across the property.

Responsibilities include plumbing, electrical, HVAC, carpentry, and preventive tasks, plus inspecting and preparing units for new residents while following safety guidelines and local

Qualifications

• 1 year of general maintenance experience including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• HVAC certification preferred; EPA Type I & II or Universal required for refrigerant handling.
• Multifamily maintenance experience is highly desirable.
• Valid driver’s license and ability to respond to on‑call emergencies as needed.

Responsibilities

• Perform mechanical maintenance including plumbing, electrical, HVAC, carpentry, appliance repair, and glass replacement.
• Respond promptly to resident service requests and track repairs using a work order system.
• Conduct preventative maintenance across the property for safety and efficiency.
• Prepare vacant units for new residents, including inspections and punch lists.
• Maintain clean, safe amenity areas and manage inventory of tools and materials.
• Assist in safety compliance by attending trainings and reporting incidents.

Skills

General maintenance

HVAC certification

Customer service

Attention to detail

Job description

Maintenance Technician

Job Title: Maintenance Technician

Division: Multifamily

Status: Non-Exempt

JOB SUMMARY

Responsible for maintaining the physical integrity and appearance of the property by ensuring all buildings, grounds, amenities, and common areas meet company standards for cleanliness, safety, and functionality. This includes performing routine maintenance, handling resident service requests, and supporting the efficient operation of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

• Perform technical and mechanical maintenance, including plumbing, electrical, HVAC, carpentry, appliance repair, and glass replacement.
• Respond to resident service requests promptly, using a work order system to track and complete repairs in accordance with company standards and local codes.
• Conduct preventative maintenance and repair tasks across the property to ensure efficient and safe operation.
• Prepare vacant units for new residents by completing inspections, creating punch lists, scheduling contractors, performing needed repairs, and conducting quality checks.
• Maintain clean and functional amenity areas, including breezeways, pool areas, and common spaces, through regular cleaning, trash removal, pressure washing, and minor painting.
• Access and manage maintenance tools and materials, track inventory use, and notify supervisors of reorder needs.
• Practice cost-effective maintenance by repairing rather than replacing parts and using tools and supplies efficiently.
• Support company safety policies by attending safety meetings, completing OSHA training, and accurately reporting incidents.
• Inspect work completed by vendors or contractors to ensure compliance with quality and scope expectations.
• Assist in property inspections to identify maintenance needs and ensure proper upkeep.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• One-year prior experience in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• HVAC certification preferred; EPA Type I & II or Universal certification required for refrigerant handling.
• Multifamily (apartment) maintenance experience highly desired.
• Must be available for emergency on-call, including evenings and weekends upon the needs of the property.
• Valid driver’s license required (for golf cart operation if applicable).
• Must be customer-service oriented with the ability to interact professionally with residents.
• Strong attention to detail and the ability to follow instructions and safety guidelines.
• Any other certifications as required by local and state laws.

PHYSICAL DEMANDS

• Ability to stand, walk, bend, stoop, climb, carry objects, and use ladders.
• Capable lifting up to 25 pounds independently and 50 pounds with assistance.
• Must be able to work outdoors in varying weather conditions (heat, cold, rain, snow, etc.).

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