Maintenance Technician

Tailwind Group; Gainesville (FL); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid vacation & holidays

401(k) with company matching

On‑the‑job training

Paid parental leave

Job summary

Tailwind Group is seeking a Maintenance Technician for The Quarters Gainesville in Gainesville, FL. You will perform repairs and preventative maintenance to ensure a high-quality living experience for residents.

The role is full-time, in-person, with a standard schedule of 8:30am–5:00pm, Monday–Friday; evenings or weekends may be required. The position involves electrical, plumbing, HVAC, appliance, and drywall work, with turnover duties and coordination with vendors.

Qualifications

• One or more years of building maintenance experience.
• Experience with appliance and HVAC repair preferred.
• Pool service knowledge; CPO certification preferred or may be required.
• Valid driver’s license required.

Responsibilities

• Provide maintenance and repairs for apartment units, common areas, and building systems.
• Lead turnover and make-ready processes including furniture removal and setup.
• Support preventative maintenance and on-call emergency responses.
• Maintain grounds and curb appeal with daily property walks.
• Coordinate with vendors and contractors to ensure quality service.
• Attend team meetings and manage work orders.
• Respond to after-hours emergencies as scheduled.

Skills

Customer service

Communication

Troubleshooting

Entrata

Team collaboration

Tools

Entrata

Job description

Description

Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!

Job Type

Full-time

Description

Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!

Position

The Maintenance Technician is largely responsible for maintaining a student housing property. This individual will perform general repairs, support preventative maintenance efforts, and ensure the property operates at a high level for residents. A successful Maintenance Technician will provide exceptional customer service, be organized and innovative in their approach, and understand this role is critical to the function and reputation of the property.

Property

The Quarters Gainesville is a garden-style student housing community in Gainesville, Florida, designed to serve students attending the University of Florida. The 251‑unit, 920 bed community offers 3 and 4‑bedroom units with amenities that include a resort‑style swimming pool, fitness center, grilling station, and much more. The Quarters provides team members with opportunities to develop and grow their careers while delivering an unmatched living experience for our residents.

This is a full-time position working a standard schedule, Monday - Friday from 8:30am to 5:00pm. Nights or weekends may be required from time to time dependent on business needs.

Compensation

The compensation range for this position is $17.18 - $23.62 per hour plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.

Benefits & Perks

• Medical, Dental, & Vision Insurance for employees and their families
• Vacation and Sick Time + 12 Paid Holidays
• 401(k) with company matching
• On‑the‑job training and career development
• Paid Parental Leave

Responsibilities & Duties

• Demonstrate excellent customer service with residents, prospects, vendors, officials, and community members; prioritizing others and fighting for their highest possible good.
• Maintain exceptional curb appeal by conducting daily property walks alongside the maintenance team to identify improvement areas and clean and maintain the grounds.
• Perform general repairs in apartment units, common areas, and on building systems, including but not limited to electrical, plumbing, HVAC, appliance, and drywall work.
• Support maintenance efforts relating to the annual turnover and make‑ready process including:
• Furniture removal and installation
• Leadership of additional temporary staff members
• Meet company standards relating to customer service, work order completion, and overall property function.
• Work with vendors and contractors to ensure the completion of quality product and overall service.
• Respond to after‑hours emergency issues and fulfill the required on‑call schedule.
• Support the Maintenance Manager with the property preventative maintenance program.
• Attend regularly scheduled team and 1:1 meetings to stay up to date on general property operations.
• Clean, organize, and maintain the maintenance area, including tools, equipment, materials, etc.
• Maintain a professional appearance and adhere to the company dress code at all times.

Requirements

• One or more years of experience in building maintenance – student housing experience is a plus.
• Experience with appliance and HVAC repair is preferred.
• Working knowledge of pool service and maintenance preferred. Certified Pool Operator (CPO) certification is preferred or may be required upon hire, dependent on the property and local laws.
• A valid driver’s license is required.

Knowledge, Skills, & Abilities

• Ability to troubleshoot and find innovative solutions to maintenance issues.
• Exceptional customer service and communication skills.
• Basic computer skills, including the ability to use property management software, email, and mobile devices to receive and complete work orders.
• Possess a high level of integrity and professionalism.
• Experience with Entrata software or a similar property management/work order system is preferred.
• Ability to pass a criminal background check.
• Ability to bend, kneel, stoop, reach, stand and be physically active for extended periods.
• Ability to lift up to 50 pounds.
• Ability to work in hot, cold, and wet environments.
• Ability to work independently.
• Ability to fulfill on‑call duties as assigned.
• Ability to work extended hours during the turnover period, including nights and weekends.

This role is based fully in‑person and requires daily onsite presence.

To learn more about our core values and mission, check out: http://thetailwindgroup.com/.

A complete list of responsibilities and duties can be provided during the interview process.

This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.

Notice to Third Party Agencies

We are not accepting resumes from recruiters or employment agencies for this position.