Maintenance Technician

KETTLER; Fort Washington (MD); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

Tax-Advantaged Spending Accounts (HSA/

FSA

Job summary

KETTLER is seeking a Maintenance Technician for Remington Place apartments in Fort Washington, MD. The individual will handle routine maintenance, respond to resident service requests, and support repairs across HVAC, electrical, plumbing, and appliances. The role includes on-call duties and on-site work at the property.

We value a strong work ethic, customer focus, and the ability to prioritize safety. Training and growth opportunities are offered as part of our team-oriented culture.

Qualifications

• Excellent customer service and communication skills in English.
• Ability to respond to after-hours maintenance calls on a rotational basis.
• Valid driver’s license and reliable transportation.

Responsibilities

• Handle multiple residential service requests daily.
• Respond to maintenance requests in HVAC, electrical, plumbing and appliance repair; troubleshoot and repair or escalate as needed.
• Participate in all maintenance projects.
• Prepare vacant units for market readiness through turnover repairs.
• Perform preventive maintenance on property systems.
• Repair property grounds, apartments, and building exteriors.
• Provide courteous customer service and timely responses to residents.
• Other duties as assigned.

Skills

Customer service

English communication

On-call responsiveness

Job description

KETTLER currently has an opening for a Maintenance Technician at Remington Place apartments, located in Fort Washington, MD. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

The Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.

Compensation: $27.50 - $29.00/hour

Benefits Package including, but not limited to:

• Paid Time Off
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Responsibilities

• Handle multiple residential service requests daily.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Participating in all maintenance projects.
• Prepare vacant units for market ready status through turn-over repairs and improvements.
• Preventive maintenance repair on all systems at the property.
• Performing general repair of property grounds, apartments, and building exteriors.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications

• EPA/CFC Type I & II certifications preferred - Must obtain within 90 days from date of hire.
• 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.
• Valid Driver's License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Must be responsible for taking calls for after hours emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Good English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.