Maintenance Technician

S2 Residential; Charlotte (NC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical, Vision, and Dental insurance

401(k) with immediate vesting

Paid Vacation & Holidays

Certification Reimbursement

Employee Referral Program

Apartment Rental Discounts

On-Call Bonus

Uniform allowance

Job summary

S2 Residential is seeking an Assistant Lead Maintenance to support on-site maintenance across the property. You will complete service requests for residents, assist with trash outs, and help with unit turns while ensuring safety and reliability of systems.

The role requires attention to detail, problem-solving, and a customer-focused mindset. A valid driver license and EPA certification are required, with a schedule spanning weekdays and on-call weekends as needed.

Qualifications

• Must be detail oriented and observant.
• Problem solver with a can-do attitude.
• Excellent customer service and teamwork are essential.
• Valid driver license and auto liability insurance is required.

Responsibilities

• Complete service requests for common areas, units, and other areas as directed.
• Assist with trash outs and unit turns.
• Inspect appliances, HVAC, plumbing, electrical and safety devices.
• Perform routine minor repairs (lighting, plumbing, fixtures, doors).
• Troubleshoot and repair HVAC equipment and related controls as needed.
• Support maintenance staff and residents with on-site needs.

Skills

Attention to detail

Customer service

Problem solving

Team player

Positive attitude

Willingness to help

Reliable transportation

Education

EPA Type II Certification

Driver's license

Tools

EPA Certification

Job description

Property Name:The TatumHow you’ll make an impact:Assisting residents and your maintenance team alikeAs an Assistant Lead Maintenance, you are responsible for providing exceptional customer service through the completion of service requests.Proactively point out potential liabilities and assist in correcting them.What you’ll do:Complete service requests for common areas, occupied and vacant units, or anywhere on the property as directed. Service requests may include changing lightbulbs, unclogging pipes, fixing faucets, changing locks, floor tile installation and repair, and interior or exterior painting.Assist with trash outs and unit turns. Inspect the appliances, A/C system, toilets, faucets and showers, lights, disposals, and all safety devices.Perform routine plumbing repairs such as replacing/repairing/servicing water heaters, clearing drain lines, and replacing worn out washers, gaskets, facets and floats.Replace burned out, broken and/or nonworking exterior light bulbs and/or fixtures immediately.Perform routine electrical repairs such as: wiring fuses, fixtures and sockets, and repairing/installing/servicing HVAC systems.Inspect, repair, modify and install HVAC equipment including refrigeration and air conditioning compressors, receivers, condensers, forced air converter units, and make necessary adjustments or repairs; service and repair evaporative coolers.Troubleshoot, repair or replace defective parts in units and equipment and their controls, including thermostats, automatic switches, fan controls, log switches, damper motors, louvers, relays, filters, controls, belts, compressors, heat exchanges, high limit controls, pressure controls and safety valves.Perform skilled electrical maintenance work in the repair, installation and alteration of HVAC equipment, components, timers, motors and wiring systems as needed; connect motors and control panels.Who you are:Passionate about making an impact in the lives of your team and communityMust be detail oriented and observant.Problem solver.Possess a willingness to help.Valid driver license and auto liability insurance is requiredMust have reliable transportationValid Type II or Universal EPA Certification is requiredYour core values:Positive attitudeOutstanding customer service; able to consistently surprise and delight our residentsA true team player - willing to work and support at all levelsOur Hours:9:00 a.m. to 6:00 p.m., Monday thru Friday; 10:00 a.m. to 5:00 p.m., Saturday; closed, Sunday. The Assistant Lead Maintenance position requires the ability to work any of the seven days of the week, 52 weeks of the year. Hours of operation are subject to change on time of year and based on the Property’s needs and resident activities. The Assistant Lead Maintenance will be on a rotating on-call schedule for after-hours/weekend emergencies.Physical Demands:Ability to continuously walk for 8 or more hours per day. It is estimated an Assistant Lead Maintenance technician will spend 99-100% of their time moving and on their feet.Frequently moving boxes weighing up to 50 pounds across the office for various needs. Frequently transporting and moving appliances up to 100 pounds in and out of apartments and across various distances.Must have the ability to climb, stoop, bend and grasp objects.Visual acuity to perform the following: transcribing, operating machines, and motor vehicles, determining accuracy and neatness of work assigned, as well as visual inspection involving small defects and parts.Must be able to remain in a stationary sitting position or stationary standing position 90% of the time.Benefits we want to share with you:Competitive payMedical, Vision, and Dental insuranceCompany-paid life insurance401(k) with immediate vestingPaid Vacation & HolidaysProfessional or Industry Certification ReimbursementEmployee Referral ProgramApartment Rental DiscountsThe Perks:Company-sponsored events & team outingsEmployee Assistance ProgramQuarterly Bonuses based on NOIOn-Call BonusBiannual uniform allowance (boots not included).Your First Week:S2 Residential onboarding training programCompliance training coursesMentorship by peer who has graduated our Maintenance mentor program