Maintenance Technician

Hilton Garden Inn Greenville; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

PTO

Job summary

Raines Co. is seeking a Maintenance Technician to perform general maintenance and repairs across guest rooms, meeting spaces, and back-of-house areas. You will work closely with the chief engineer and vendors to ensure installations meet standards.

The role requires two years of progressive hotel maintenance experience, knowledge of door lock systems, and familiarity with hotel equipment repair. We offer benefits and a PTO program, with opportunities for advancement within the company.

Qualifications

• 2 years of progressive hotel maintenance experience preferred.
• Experience with door lock systems and related tools.
• Laundry, kitchen equipment and hotel equipment repair experience.
• Experience using Quore or other maintenance software.
• Brand standards knowledge a plus.
• Current certifications as required for trade requirements (HVAC, Pool Operation, etc).
• Minimum High school diploma, GED or equivalent.

Responsibilities

• Adhere to all work order policies and procedures.
• Maintain and repair equipment in laundry, kitchen, guestrooms, events areas, restaurants, offices, and public spaces.
• Coordinate with Chief Engineer and vendors for repairs requiring professional expertise.
• Repair HVAC, refrigeration, plumbing, and electrical fixtures to manufacturer specs.
• Report any unsafe conditions immediately.
• Participate in life-safety system inspections to maintain safety standards.
• Follow the Preventative Maintenance program.
• Attend monthly all-employee meetings and fire drills.
• Handle guestroom maintenance requests promptly.

Skills

Hotel maintenance experience

Safety compliance

Preventative maintenance

Education

High school diploma or GED

HVAC certification

Pool operation certification

Tools

Quore

Door lock systems

Job description

Raines Co. - Your Future is Now!

Position Summary

The Maintenance Technician is responsible for the general maintenance and repairs in guest rooms, meeting spaces, back of the house and front of the house areas.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Adhere to all work order policies and procedures
• Maintain and repair all equipment in laundry, kitchen, guestrooms, events areas, restaurants, offices, and public spaces
  • Contacts Chief Engineer and coordinates with vendors for repairs needing professional expertise
• Repair air conditioning, refrigeration, plumbing and electrical fixtures to manufacturer’s specifications
• Maintain work areas clean and organized
• Maintain and repair carpets, wall coverings, furniture, painted surfaces and appliances
• Change burned out light bulbs and make other cosmetic repairs as assigned
• Complete interior and exterior detailed cleaning assignments as needed
• Maintain chemical levels in automatic mechanical systems
• Maintain carts and proper storage and inventory of all supplies
• Repair irrigation or sprinkler systems, remove and install water heaters
• Report any unsafe conditions immediately
• Respond to employee emergency situations using information contained in M.S.D. sheets
• Participate in all inspections of life-safety systems including extinguishers smoke alarms etc. to maintain proper safety standards
• Follow the Preventative Maintenance program
• Handle guestroom maintenance requests in a timely and efficient manner
• Maintain files of and be familiar with all operational manuals and warranty agreements for equipment
• Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings
• Attend monthly all-employee meetings and any other functions required by management
• Attend fire drills and trainings
• Maintain key controls
• Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation

Experience and Education

Two years of progressive experience in hotels, working in construction, general maintenance or related fields preferred

Prior knowledge and usage of door lock system, construction related tools and equipment

Laundry room, kitchen equipment and overall hotel equipment repair experience

Experience using Quore or other Hotel Maintenance related applications

Experience with brand standards a plus

Current certifications as required by Federal, State or Local governing agents pertaining to trade requirements (HVAC, Pool Operation, etc)

Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V

Application Tips

We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.