Maintenance Technician

KETTLER; Casa Grande (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Maintenance Technician to join its team at Cottonwood Crossing. This role offers a fantastic opportunity for individuals who are passionate about helping others and eager to learn and grow in a supportive environment. As a Maintenance Technician, you will be responsible for general maintenance and repairs in apartments and buildings, ensuring that residents receive timely and efficient service. If you have a strong work ethic, excellent customer service skills, and a commitment to quality, this position is perfect for you.

Qualifications

• Must obtain EPA/CFC certifications within 90 days of hire.
• 1 year of experience in apartment or facilities maintenance.

Responsibilities

• Handle multiple residential service requests daily.
• Perform preventive maintenance and general repairs.
• Respond to resident requests for maintenance and service.

Skills

HVAC Repair

Electrical Repair

Plumbing Repair

Appliance Repair

Customer Service

Education

EPA/CFC Type I & II Certification

1 Year of Maintenance Experience

Job description

Overview:

KETTLER currently has an opening for a Maintenance Technician at Cottonwood Crossing, located in Casa Grande, AZ. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

The Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.

Responsibilities:

• Handle multiple residential service requests daily.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Participating in all maintenance projects.
• Prepare vacant units for market ready status through turn-over repairs and improvements.
• Preventive maintenance repair on all systems at the property.
• Performing general repair of property grounds, apartments, and building exteriors.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications:

• EPA/CFC Type I & II certifications preferred - Must obtain within 90 days from date of hire.
• 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Good English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.