Maintenance Technician

040 Ryder Integrated Logistics, Inc. (Employer-Payroll); Braintree (MA); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) retirement savings plan

Paid time off

Job summary

Ryder System, Inc. is seeking a Warehouse Automation Specialist to install, deploy, and maintain warehouse automation technologies, collaborating with operations, solution design, continuous improvement and IT to optimize performance.

The role includes training users, coordinating with vendors on system updates, and leading root cause analyses for downtime while updating SOPs and slotting configurations to drive efficiency across shifts.

Qualifications

• Requires 2+ years in warehouse automation, material handling technologies, industrial engineering or warehouse systems integration.
• Experience with sortation conveyors, goods-to-person, autonomous vehicles/robots, AS/RS preferred.
• Experience in a warehouse environment working with WMS.
• Knowledge of material handling equipment and automation types (forklifts, racking, packaging devices).
• Industrial or Mechanical Engineering background or equivalent warehouse operational knowledge.
• Knowledge of warehouse management operations, data analytics, Lean methods.

Responsibilities

• Troubleshoot and improve WMS interfaces; coordinate with automation vendor for software updates and interface testing.
• Lead maintenance events with the vendor and WMS team; perform root cause analysis for downtime events.
• Own automation training for hardware and software; ensure all personnel are trained on new strategies.
• Maintain slotting configuration to maximize warehouse efficiency; update SOPs for system changes.
• Support continuous improvement initiatives and troubleshoot automation issues across shifts.

Skills

Troubleshooting

Planning & time management

Collaboration

Teamwork

Problem-solving mindset

Education

Bachelor's Degree in Industrial or Mechanical Engineering

HS Diploma/GED

Job description

Job Description

Summary This Warehouse Automation Specialist position can be responsible the installation, deployment, and ongoing maintenance/training of new warehouse automation technologies and support ongoing optimization opportunities. This role will work directly with internal operations, solution design, continuous improvement, and information technology to support the deployment of new and ongoing support of existing technology with automation partners.

Essential Functions

• Responsible for troubleshooting, and improving on all interfaces of the WMS.


• Working with the automation vendor for any system issues (i.e software updates, interface testing).


• Coordinate maintenance events with the automation vendor and WMS team.


• Lead analysis and resolution of work cause issues and report out to site leadership on root cause analysis for automation downtime events.


• Owner of automation training in the use of hardware and software to users of the systems.


• Ensure associates across all shifts and operations leadership are continually trained as new strategies are implemented, or as needed based on individual observation and/or metrics dictate.


• Updates SOPs to reflect new strategies and system updates.


• Provide training to new hires and track completion of training for all applicable personnel.


• Work with operations to streamline processes through continuous improvement efforts as well as leading troubleshooting activities, and correcting system issues.


• Maintain proper slotting configuration (Rack and Pick slots) to ensure efficiency in the warehouse.

Salary/Typical Hours: Mon – Fri 8:00 a.m. – 5:00 p.m. (flexible as needed)

Additional Responsibilities

• Assist with troubleshooting and repair of warehouse automation systems to include: conveyor systems, auto storage and retrieval systems, auto guided vehicles, and other electrical and control systems in the facility.


• Assist on P1/System Outages related to automation and coordinate escalation with the vendor.


• Assist with maintaining equipment, spare parts, and/or consignment inventories consistent with procedures.


• Ensure a clean and organized maintenance area. Facility is always tour ready.


• Participate in the ongoing development and improvement of automation operations policies, procedures, and other standard operating procedures for the facility.


• Support vendor communication for minor projects.


• Performs other duties as assigned.

Skills and Abilities

• Strong troubleshooting skills for system-level issues across network, database, and application layers.


• Required Strong planning, time management, collaboration, decision making, organization and presentation skills.


• Required Ability to work independently and as a member of a team.


• Required Problem-solver, curious, hands-on mentality.

Qualifications

• Bachelor's Degree in Industrial Engineering, Mechanical Engineering or related field of study.


• Preferred H.S. Diploma/GED.


• Required 2 years or more in warehouse automation, material handling technologies, industrial engineering or warehouse systems integration.


• Preferred 1 year or more in Experience in warehouse automation that would preferably include some of the following: sortation conveyor, goods-to-person, autonomous vehicles/robots, ASRS’s.


• Preferred 1 year or more in Experience in a warehouse environment working with WMS.


• Required Knowledge of all available material handling equipment and automation types such as: forklift applications, racking designs, packaging devices and automation design.


• Intermediate, Required Industrial or Mechanical Engineering or with equivalent warehouse operational knowledge.


• Beginner, Required Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control) and Lean methods.


• Beginner, Required Travel None required.

Job Category

Engineering

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

Pay Type: Salaried. Minimum Pay Range: 90000. Maximum Pay Range: 95000.

Benefits Information

• For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day.

When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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