Charles Gate Property Management is seeking a smart, organized, and proactive Maintenance Technician to join our growing team. The Maintenance Technician is responsible for day‑to‑day multiple maintenance service requests and repair and upkeep services within a portfolio of Boston and Metro North Boston area residential apartment and condominium buildings under the direction of the Property Managers. The ideal candidate will have 1+ years of residential property maintenance experience, a well‑rounded industry skill set, and external contractor supervisory experience including communication and coordination. Work is performed in a high‑quality manner with a sense of urgency. Clients and property must be treated with the utmost respect and hospitality. A valid driver’s license, well‑running vehicle/truck, and a set of tools are required for the job.
Location: Boston and Metro North Boston area (willing to travel as needed to maintain coverage) Shift: 1st Shift M-F Full Time
Pay Rate: $25.00+ DOE plus industry leading mileage reimbursement.
Overtime: Available separately @ 1.5 for On Call and Snow Removal
Comprehensive Benefits Package Health insurance, PTO, 401K/FSA/supplemental insurance
Responsibilities of a Maintenance Technician
- Completion of all maintenance service requests as assigned.
- Complete turnover inspection and repair process of vacant apartments as directed by the Property Manager.
- Schedule and complete regular preventative maintenance.
- Coordinate special projects as directed by the Property Manager.
- Coordinate access and assist in monitoring all work being performed by outside contractors and vendors.
- Provide 24‑hour emergency maintenance service as scheduled.
- Monitor and maintain building systems as assigned.
- Responsible for alerting the Property Manager of any unusual occurrence and/or damage that has taken place or that may occur.
- Must be able to solve maintenance and repair issues enthusiastically and creatively as they arise.
- Maintain a professional courteous manner with all clients, residents, vendors, contractors, and fellow employees.
- Assure safety standards are used which comply with all company, local, city, state and federal guidelines.
- This job requires exerting 50+ pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly.
Qualifications of a Maintenance Technician
- High School or GED required.
- Personal vehicle / own tools required (basic).
- Certifications, current special licenses (HVAC, Electrical) highly encouraged.
- 1+ years professional maintenance experience in a fast‑paced environment, serving a wide range of tasks and a high level of communication.
- Experience in the property management industry or hospitality is required.
- Experience specifically in residential property management is highly recommended.
- Plumbing: includes the repair, replacement or installation of faucets, pipes, hot water tanks, toilets, garbage disposals, dishwashers, water‑dispensing refrigerators, and washing machines.
- Electrical: includes the repair, replacement or installation of power switches, fuses, wall sockets, ceiling lights, ceiling fans, climate control systems, and garage door openers.
- Drywall repair: includes filling in small holes caused by nails and minor dings from normal wear and tear—most performed between the time a tenant vacates a unit and a new renter assumes occupancy.
- Painting: includes minor touch‑ups following damage repair and new coats of paint applied to unit walls between the time a tenant vacates a unit and a new renter assumes occupancy.
- Appliance repair: includes the repair, replacement, or installation of major household appliances such as refrigerators, dishwashers, range ovens, washers and dryers, hot water tanks, and air conditioners.
- Snow removal: includes shoveling, blowing, or plowing snow away from covered walkways and driveways, and laying down rock salt on icy surfaces to prevent slipping.