Maintenance Technician

RHO Residential; Boston (MA); On-site; USD 30,000 - 42,000; Full time

Job summary

RHO Residential is seeking a Maintenance Technician for our East Boston, MA community. The role involves assisting the maintenance team to keep the property safe, secure, and comfortable for residents, visitors, and staff.

You will operate in a fast-paced environment and assume maintenance duties when the Supervisor is absent. The position requires hands-on repair skills across HVAC, appliances, electrical, plumbing, and related systems, with a focus on reliability and customer service.

Qualifications

• High school diploma or equivalent required.
• Ability to read and write English correctly and fluently.
• Technical certification a plus.
• Minimum 1–2 years’ experience in property management maintenance or related trade.
• Basic math skills required.

Responsibilities

• Diagnose and perform preventative and routine maintenance or repair as directed (electrical, plumbing, HVAC, appliances).
• Inspect property condition and address unsafe conditions.
• Process Work Orders from residents and coordinate repairs.
• Maintain inventory levels of spare parts and supplies and inform supervisor of shortages.
• Keep grounds and common areas neat and safe; assist with snow removal when needed.
• Handle resident problems promptly and professionally; arrive on site within 30 minutes if not on site.

Skills

HVAC

Major appliances

Plumbing

Electrical

Sheetrock

Gutters

Painting

Customer service

Communication

Punctuality

Education

High School Diploma or equivalent

Technical certification

Tools

Microsoft Office

Job description

This position is located at Portside at East Pier I & II, East Boston, MA.

About Company

RHO Residential is a premier property management company specializing in Class-A luxury apartment communities, with a primary focus on the New Jersey market. Our comprehensive services include leasing, marketing, financial management, maintenance operations, and resident relations, all tailored to deliver exceptional living experiences. We prioritize a people-first approach, fostering meaningful connections with residents and property owners alike.

About the Role

Compensation

$26.00p/hour

Summary

The Maintenance Technician assists the maintenance team in maintaining the physical integrity of the community. This involves ensuring a safe, secure and comfortable living environment for residents, visitors and staff. The Maintenance Technician will carry out assigned duties in a safe, prompt and professional manner. In the absence of the Maintenance Supervisor, the Maintenance Technician will assume all maintenance responsibilities.

Requirements

Education

High school diploma or equivalent. However for safety and productivity reasons, the position requires the ability to read and write English correctly and fluently. In addition, the position requires the ability to accurately perform basic to intermediate mathematical functions. Technical certification a plus.

Experience

Minimum of 1-2 year’s previous experience in property management maintenance, other building maintenance or related trade.

Skills

Must be able to diagnose problems with and repair the following:

• Major appliances
• HVAC
• Basic - intermediate plumbing (when no license required)
• Basic - intermediate electrical (when no license required)
• Sheetrock
• Pool care (if required by property)
• Gutters
• Wallpaper/painting

In addition, the position requires the following skills:

• Ability to deal well with people and get them to feel comfortable quickly
• Basic computer skills, specifically knowledge of Microsoft Office products
• Good verbal and written communication skills
• Must have the ability to arrive at the site within 30 minutes if not living on site

Licenses

The following licenses are required:

• EPA certifications for refrigerant recycling and at a minimum, Type I & II certifications
• Valid Driver’s License and insurance
• Black Seal – if required by property
• CPO – Certified Pool Operator Certification – if required by property
• Other licenses and certificates as required by state or local laws

Essential Job Functions

• Diagnosis and performs preventative and routine maintenance or repair, as directed, involving the following on a daily or as needed basis:
  • Electrical and plumbing
  • HVAC systems
  • Appliances
  • Water irrigation systems
  • Stairs, gates, fences, patios and railings
  • Tile, carpet and flooring
  • Roofing, gutters, fasteners and flashing
  • Interior and exterior lights
  • Fireplaces and ceiling fans
  • Gas fixtures and appliances
  • Shutters, doors, cabinets, windows and sliding glass doors
  • Boiler, gas and electric
  • Door locks, P.O. boxes and locks
  • Security systems
  • Ceiling leaks
• Inspects and is aware of the condition of the property throughout the community and immediately initiates action to correct unsafe conditions.
• Accepts and enters Work Order requests from residents.
• Inspects and helps coordinate all needed make-ready repairs and services. Assists make-ready staff to ensure deadlines are achieved.
• Must be knowledgeable of inventory levels of spare parts and supplies and inform the Maintenance Manager/Supervisor of shortages.
• Assist with maintaining all grounds, including sidewalks, public walkways and stairways, building exteriors, garden areas and dog runs in a neat, clean and attractive condition.
• Snow removal- Snow removal including, but not limited to shoveling, salting/sanding, and clearing of sidewalks, public walkways and stairways, building exterior entrances, parking garages and any other common areas or area determined by the Supervisor.
• Delivers notifications to residents.
• Transports small equipment or tools between departments.
• Sets up tables and chairs in auditorium or hall.
• Handle all maintenance-related resident problems.
• Must be punctual and reliable.
• All other tasks as assigned by your supervisor.

RHO Residential has a proven record of success along with competitive compensation and an excellent benefits package which includes medical, dental, vision, FSA, company paid life insurance, supplemental insurance programs, 401(k) and discretionary match.

RHO Residential is an equal opportunity/affirmative action employer. RHO Residential does not discriminate against applicants on the basis of race, creed, nationality, sex, color, religion, national origin, ancestry, age, genetic information, mental or physical disability, marital status, familial status, domestic partnership status, civil union status, affectional or sexual orientation, gender identity or expression,military status or any other category protected by federal, state or other law applicable in the location of employment.