Maintenance Technician

Charlesgate Realty Group, LLC; Boston (MA); On-site; Full time

Job summary

CharlesGate is seeking a Maintenance Technician to address maintenance requests and uphold service quality in Boston and Metro North residential properties. The ideal candidate will have relevant experience, a strong skill set, and the ability to manage contractor work while ensuring client satisfaction. Join a dynamic team that values integrity, teamwork, and excellence in service.

Benefits

Industry leading mileage reimbursement

Overtime available for on-call and snow removal

Qualifications

• 1+ years of professional maintenance experience in residential property.
• Valid driver’s license and reliable vehicle required.
• Experience in plumbing, electrical systems, and appliance repair preferred.

Responsibilities

• Handle maintenance service requests and repairs diligently.
• Perform preventative maintenance and turnover inspections for apartments.
• Coordinate with outside contractors and vendors.

Skills

Communication

Problem-solving

Time Management

Education

High School or GED

Tools

Basic tools

Special Licenses (HVAC, Electrical)

Job description

Charles Gate Property Management is seeking a smart, organized, and proactive Maintenance Technician to join our growing team. The Maintenance Technician is responsible for day-to-day multiple maintenance service requests and repair and upkeep services within a portfolio of Boston and Metro North Boston area residential apartment and condominium buildings under the direction of the Property Managers. The ideal candidate will have 1+ years of residential property maintenance experience, and must have a well-rounded industry skill set, and external outside contractor supervisory experience, including communication and coordination. Work is to be performed in a high-quality manner with a sense of urgency. Clients and property must be treated with the utmost respect and hospitality. A valid driver’s license, well running vehicle / truck, and a set of tools are required for the job.

Location : Boston and Metro North Boston area (but willing to travel as needed to maintain coverage) Shift : 1st Shift M-F Full Time

Pay Rate : $25.00+ DOE plus industry leading mileage reimbursement.

Overtime : Available separately @ 1.5 for On Call and Snow Removal

Responsibilities of a Maintenance Technician :

• Completion of all maintenance service requests as assigned.
• Complete turnover inspection and repair process of vacant apartments as directed by the Property Manager.
• Schedule and complete regular preventative maintenance
• Coordinate special projects as directed by the Property Manager.
• Coordinate access and assist in monitoring all work being performed by outside contractors and vendors.
• Providing for 24-hour emergency maintenance service as scheduled.
• Monitor and maintain building systems as assigned.
• Responsible for alerting the Property Manager of any unusual occurrence and / or damage that have taken place or that may occur.
• Must be able to solve maintenance and repair issues enthusiastically and creatively as they arise.
• Maintain a professional courteous manner with all clients, residents, vendors, contractors, and fellow employees.
• Assure safety standards are used which comply with all company, local, city, state and federal guidelines.
• This job requires exerting 50+ pounds of force occasionally, and / or 25 to 50 pounds of force frequently, and / or 10 to 20 pounds of force constantly.

Qualifications of a Maintenance Technician :

• High School or GED required
• Personal Vehicle / Own tools required (Basic)
• Certifications, Current Special Licenses (HVAC, Electrical) highly encouraged.
• 1+ years professional maintenance experience in a fast-paced environment, serving a wide range of tasks and a high level of communication.
• Experience in the property management industry or hospitality is required.
• Experience specifically in residential property management is highly recommended.
• Plumbing : includes the repair, replacement or installation of faucets, pipes, hot water tanks, toilets, garbage disposals, dishwashers, water-dispensing refrigerators, and washing machines.
• Electrical : includes the repair, replacement or installation of power switches, fuses, wall sockets, ceiling lights, ceiling fans, climate control systems, and garage doors openers.
• Drywall repair : includes filling in small holes caused by nails and minor dings from normal wear and tear - most performed between the time a tenant vacates a unit and a new renter assumes occupancy.
• Painting : includes minor touch-ups following damage repair and new coats of paint applied to unit walls between the time a tenant vacates a unit, and a new renter assumes occupancy.
• Appliance repair : includes the repair, replacement, or installation of major household appliances, such as refrigerators, dishwashers, range ovens, washers and dryers, hot water tanks, and air conditioners.
• Snow removal : includes shoveling, blowing, or plowing snow away from covered walkways and driveways, and laying down rock salt on icy surfaces to prevent slipping.

ABOUT CHARLESGATE

CHARLESGATE is an integrated real estate firm that empowers thousands of clients throughout Eastern Massachusetts with a comprehensive array of services across residential and multifamily commercial real estate - property management & leasing, sales brokerage, investment sales, construction, and new development. With deep, local roots, we were founded in Boston in 2003 and are headquartered in the Back Bay. We are rapidly growing, including making the Inc 5000 list of the fastest-growing private companies in America.

Our VISION is to inspire and empower our clients, our team, and our communities through comprehensive real estate solutions.

As a Values based firm, we are founded on the Core Principles of ETHICS. RELATIONSHIPS. RESULTS. as well as our Seven Fundamental Cultural Values that we expect our team to exhibit :

• Positive Attitude. Smile and move.
• Empathy. Seek first to understand the perspectives of others.
• Proactivity. Bias towards action using good judgment.
• Ownership. See the big picture.
• Curiosity. Think, learn, and rapidly improve.
• Resourcefulness. Be effective.
• Communication. Be concise, articulate and make meaning clear.

Employees First!

We are an employee first organization that believes that being committed to our employees first is the only way we can deliver the best service to our clients. Our office culture and work environment is second to none to promote harmony in all of our lives