Maintenance Technician

Holiday Inn Express and Suites; Bay City (MI); On-site; USD 38,000 - 59,000; Full time

Job summary

Holiday Inn Express and Suites is seeking a Maintenance Technician to help keep our hotel in top condition. You will follow safety policies, protect assets, and assist guests with service needs while maintaining professional appearance and confidentiality.

The role requires basic reading, writing, and math skills, and offers a flexible schedule including evenings, weekends, and holidays. Prior hotel experience is preferred but not required, and teamwork is encouraged.

Qualifications

• Previous work experience in the hotel industry is preferred, but not required.
• Basic reading, writing, and math skills.

Responsibilities

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests- service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested.

Job description

Responsibilities of theMaintenance Technician

Members of our Maintenance department are here to help make our hotel shine!

Duties & Responsibilities:

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests- service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested.

Qualifications & Requirements:

• Previous work experience in the hotel industry is preferred, but not required.
• Basic reading, writing, and math skills.

This job requires the ability to do the following:

• Carrying or lifting items weighing up to 40 pounds / 23 kilograms and ability to push/pull medium to large weights/objects.
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, stooping, and kneeling.
• Able to work alone as well as being a team member.

Hampton Inn makes it possible for you to balance business and pleasure. Now known as Hampton by Hilton, Hampton Inn was founded in 1984 and was initially introduced as a budget hotel under the Holiday Corporation. Memphis Tennessee was the very first Hampton Inn opened to the public, featuring 128 rooms enclosed in a two-storey building. The trademark was sold to Promus Hotel Corporation five years later and was rebranded to cater for the middle market consumers of the hospitality industry.