Maintenance Assistant

KETTLER; Tysons (VA); Presencial; USD 58 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Prescription coverage

401(k) with company match

Resumo da oferta

KETTLER is seeking a hands-on Maintenance Technician to service a residential property in Tysons, VA. You will respond to resident maintenance requests, troubleshoot HVAC, electrical, plumbing and appliance issues, and complete repairs to restore service promptly.

This on-site role requires a valid driver’s license, ability to lift 60 lbs., climb ladders, and be available for nights and weekend on-call coverage.

Qualificações

• EPA/CFC Type I & II certifications preferred; must obtain within 180 days from date of hire.
• Basic knowledge of appliance, electrical, and plumbing repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Responsible for taking calls for after hours emergency maintenance; nights and weekends on a rotational basis.

Responsabilidades

• Handle multiple residential service requests daily.
• Respond to resident requests for maintenance and service within HVAC, electrical, plumbing and appliance repair; troubleshoot and take action to repair or restore service; escalate as needed.
• Participate in all maintenance projects.
• Prepare vacant units for market ready status through turnover repairs.
• Perform preventive maintenance on all systems at the property.
• Perform general repair of property grounds, apartments, and building exteriors.
• Demonstrate customer service by treating residents with respect and completing work orders with urgency.
• Other duties as assigned.

Conhecimentos

HVAC knowledge

Electrical repair

Plumbing repair

Customer service

On-call support

Valid driver’s license

Descrição da oferta de emprego

Compensation: $28/hr

We offer a robustBenefits Packageincluding, but not limited to:

• Paid Time Off.
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
• Tax-Advantaged Spending Accounts (HSA or FSA).
• 401(k) retirement plan with company match.

Responsibilities:

• Handle multiple residential service requests daily.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Participating in all maintenance projects.
• Prepare vacant units for market ready status through turn-over repairs and improvements.
• Preventive maintenance repair on all systems at the property.
• Performing general repair of property grounds, apartments, and building exteriors.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications:

• EPA/CFC Type I & II certifications preferred - Must obtain within 180 days from date of hire.
• Some basic knowledge of appliance, electrical, and plumbing repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Good English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.