Maintenance Tech Lead - 1st Shift

Carters Inc.; Braselton (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading North American apparel retailer is seeking a Maintenance Tech Lead for the 1st shift. This role involves overseeing equipment maintenance and repair within the distribution center. The ideal candidate has at least 5 years of maintenance experience, preferably in a warehouse, along with a high school diploma or GED. Responsibilities include mentoring junior techs, ensuring safety compliance, and maintaining repair records. The position requires physical ability to lift equipment and use industrial tools.

Qualifications

• Minimum 5 years of maintenance experience, preferably in a warehouse.
• 1 year of experience as a Tech III.
• Ability to pass equipment training including scissor lift, stock picker, reach truck.
• Physical ability to lift up to 50 pounds repetitively.

Responsibilities

• Plan and coordinate maintenance and repairs of machinery and equipment.
• Act as department lead in supervisor’s absence, mentoring junior technicians.
• Ensure compliance with OSHA and company safety regulations.
• Maintain accurate repair and maintenance records.

Skills

Maintenance experience

Use of industrial hand tools

Electrical knowledge

Critical thinking under pressure

Effective communication

Education

High school diploma or GED

Technical training

Tools

Computerized Maintenance Management System (CMMS)

Job description

Overview

Maintenance Tech Lead - 1st Shift at Carters Inc. Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip Hop and Little Planet brands. There are many reasons to build your career at Carter's.

The Maintenance Tech Lead supports distribution center operations by overseeing equipment maintenance and repair. This role acts as the department lead when the area manager or supervisor is unavailable, ensuring safety compliance, operational efficiency, and team coordination.

Responsibilities

• Maintenance Planning & Execution (60%): Plan and coordinate maintenance and repairs of conveyors, machinery, and equipment at a Tech 3 level. Perform routine preventive maintenance tasks (e.g., lubricating equipment, adjusting conveyor chains, replacing belts). Evaluate equipment breakdowns and assign repair tasks.
• Leadership and Team Support (20%): Act as department lead in the supervisor’s absence. Mentor junior technicians by providing on-the-job training and promoting a culture of accountability and continuous learning. Foster teamwork and reduce employee conflict. Collaborate with operations and safety teams.
• Safety and Compliance (10%): Ensure all work (including subcontractors’) complies with OSHA and company safety regulations. Maintain a clean and safe working environment. Support safety initiatives to reduce risk and downtime.
• Documentation (10%): Maintain accurate repair and maintenance records. Use CMMS or other tracking software for documentation.

Qualifications

Must Have

• Minimum 5 years of maintenance experience (preferably in a warehouse) and 1 year as a Tech III.
• High school diploma or GED required; technical training preferred.
• Experience with operating machinery, minor repairs, and troubleshooting.
• Ability to use all routine industrial hand tools.
• Electrical knowledge.
• Ability to pass equipment training including scissor lift, stock picker, reach truck, pallet truck, and turret truck.
• Physical ability to lift up to 50 pounds repetitively, scan with RF equipment, bend, twist, and stand for shifts up to 12 hours.
• Ability to give clear direction and provide informal training to junior techs.

Preferred Skills And Experience

• Ability to prioritize maintenance tasks in a fast-paced environment.
• Experience documenting work using a Computerized Maintenance Management System (CMMS).
• Experience leading peers or acting as a point of contact in a team setting.
• Effective communication with peers, supervisors, and cross-functional teams (e.g., safety, operations).
• Strong critical thinking under pressure, especially during downtime events.

Carters is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Additional information

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Retail Apparel and Fashion