Maintenance Tech 2 - New York Area Racks

Nordstrom; Baywood (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Maintenance Technician II to ensure a safe and well-maintained environment. This role involves leading a team, troubleshooting issues, and performing maintenance on equipment and systems. The ideal candidate will have extensive facilities experience, particularly in mechanical maintenance, and a dedication to safety and customer service. Benefits include medical, dental, retirement plans, and merchandise discounts.

Benefits

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance

Disability

Merchandise Discounts

EAP resources

Qualifications

• 5-7 years of hands-on facilities experience, especially in mechanical maintenance.
• Experience with predictive and preventive maintenance, HVAC, refrigeration, plumbing, electrical.

Responsibilities

• Perform scheduled and preventive maintenance on critical and non-critical equipment.
• Lead building rounds, identify malfunctions, and report issues.
• Respond to emergencies and update the CMMS to maintain accurate records.

Skills

Mechanical Maintenance

Troubleshooting

Safety

Customer Service

Education

High School Diploma/GED

Higher Education

Tools

Microsoft Office

CMMS

Coupa

Job description

Job Description

JOB SUMMARY

The Maintenance Technician II will lead a team to ensure a safe and well-maintained store environment for Nordstrom customers and employees. Supporting the Facility Manager (FM), this role ensures stores are operational daily, focusing on key areas such as HVAC, vertical transportation, restaurant facilities, entries, signs, and building systems.

• Respond to daily maintenance requests, troubleshoot complex issues, and delegate work orders to team members.
• Communicate with Store Leadership, participate in meetings, support vendor relations, and handle administrative tasks like ordering parts.

As a lead technician, you will repair and maintain equipment and systems, mentor other technicians, and support multiple Nordstrom stores and Nordstrom Rack locations within a business node.

A day in the life…

• Perform scheduled and preventive maintenance on critical and non-critical equipment.
• Troubleshoot electrical and mechanical problems affecting store operations.
• Operate and monitor building controls and systems, troubleshoot alarms, and verify proper operation.
• Lead building rounds, identify malfunctions, and report issues.
• Perform manual tasks such as lifting and moving materials.
• Assist with administrative tasks including parts ordering, vendor management, and meetings.
• Promote safety by following procedures and acting as a safety champion.
• Represent the facilities team in meetings, document outcomes, and share notes.
• Complete maintenance routines with proper documentation, mentor technicians, and train new employees.
• Respond to emergencies and update the CMMS to maintain accurate records and inventory.
• Coordinate with contractors, vendors, and property managers, ensuring compliance with safety and building codes.

You’ve got this if…

• You have a High School Diploma/GED; higher education preferred.
• You possess 5-7 years of hands-on facilities experience, especially in mechanical maintenance.
• You have 5+ years of experience with predictive and preventive maintenance, HVAC, refrigeration, carpentry, plumbing, electrical, and mechanical repairs.
• You can troubleshoot electrical inputs/outputs, low voltage signals, and logical devices.
• You can work independently, meet deadlines, and communicate effectively across organizational levels.
• You are dedicated to safety, customer service, and self-motivated.
• You are proficient in Microsoft Office, familiar with CMMS and ordering systems like Coupa, and have knowledge of networking systems.
• Project management experience is a plus.
• You can maintain a flexible schedule including evenings, weekends, and off-hours.

Physical requirements include stooping, standing, walking, climbing, and lifting loads over 50 lbs.

We’ve got you covered…

Our benefits include Medical/Vision, Dental, Retirement, Paid Time Off, Life Insurance, Disability, Merchandise Discounts, and EAP resources.

A few more points…

This description covers the primary responsibilities and qualifications. Additional duties may be assigned. Nordstrom considers qualified applicants with criminal histories and provides accommodations for applicants with disabilities.

Applicants should visit www.nordstrom.com for more info. Current employees can apply via Workday.

Pay Range Details

In New York, the pay range is $23.75 - $41.25 hourly, subject to location-specific laws.