Maintenance Support Technician II, 40hr Flex

UMass Memorial Health; Bloomingdale (MA); On-site; USD 30,637 - 55,159; Full time

Benefits offered by this job

Potential signing bonus

Health benefits

Career development opportunities

Job summary

UMass Memorial Health is seeking a facilities maintenance worker to perform essential maintenance and repairs on healthcare equipment and systems. This role requires experience in plumbing, electrical, and mechanical techniques to support a safe and efficient working environment.

The ideal candidate will have at least 4 years of experience and a commitment to maintaining high standards of care and safety. The position involves responsibilities like preventive maintenance tasks, troubleshooting systems, and ensuring a clean workspace.

Join UMass Memorial and contribute to exceptional patient care while enhancing your career in a collaborative team.

Qualifications

• 4+ years' experience in a large facilities maintenance environment.
• Knowledge of plumbing, heating, and electrical systems.
• Ability to read and interpret specifications and schedules.

Responsibilities

• Perform preventive maintenance on pneumatic tube systems.
• Troubleshoot and repair various lab and facility equipment.
• Maintain cleanliness and safety of work areas.

Skills

Basic plumbing

Electrical repairs

Pneumatic tube systems

Mechanical techniques

Basic computer skills

Education

High School graduate or GED

Trade school completion

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status: Non-Exempt

Hiring Range: $22.24 - $40.04

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details: Holidays - Every Third Holiday, Monday through Friday; On Call - Required; Weekends (Saturday and Sunday)

Scheduled Hours: 3pm-11:30pm, training on first and as needed

Shift: 4 - Mixed Shift, 8 Hours (United States of America)

Hours: 40

Cost Center: 10020 - 3364 Lab Hospital Support

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs various general maintenance work including plumbing, heating, carpentry, electrical, pneumatic tube systems etc., necessary to maintain equipment and systems and related duties throughout the facilities. Works following general instruction such as routine work orders, preventive maintenance schedules, works from diagrams to set and layout new areas for Hospital Labs. Employee may be performing work with limited supervision at multiple offsite areas.

Major Responsibilities:

• Performs preventive maintenance as scheduled on the pneumatic tube systems throughout various buildings including underground between buildings, as well as repair on regular schedules and emergency situations. All repair and maintenance records to be recorded as required.
• Performs general preventive maintenance, troubleshoots, and repairs various equipment and systems such as, but not limited to, pneumatic tube system, laboratory gas systems, air pumps, compressors, vacuum pumps, alarm panels, valves, gauges, water purification systems, refrigeration systems, sterilizers, lab instruments, kitchen appliances, etc.
• Perform building maintenance as needed, such as replacing light bulbs and related items. Repair walls and paint as needed.
• Assists with the creation of new and or improved work area's or layouts as needed.
• Assists with generator and electric testing as directed.
• Assists with major repairs and installation of equipment and systems.
• Fabricates minor repair parts and components as required.
• Troubleshoots, evaluates and identifies problems with mechanical, plumbing, electrical systems, pneumatic tube systems and responds appropriately. Assist with training coworkers in these areas as needed.
• May perform sheet metal cutting, welding, and soldering duties.
• Assembles and installs large pieces of furniture, cabinets, lab benches, counter tops, office cubicles, refrigeration equipment and other large lab equipment.
• Must move, maneuver and place large pieces of delicate, expensive lab equipment in limited spaces using pallet jacks, furniture movers or equipment on wheels.
• Maintains all required records and records all work not assigned on maintenance work log on computer system. Completes work slips. Calls in work orders for maintenance items that cannot be completed.
• Maintains a clean and safe work area at all times. Practices proper care and safe use of maintenance tools, equipment and supplies. Adheres to safety standards, procedures, regulations and building codes. Reports all unsafe equipment and building related issues.
• Responds to and assesses various calls and emergencies as required or directed. Responds to emergency calls. Troubleshoots equipment problems and performs repairs as required.
• Responds to all pages when on call in a timely fashion and address pneumatic tube system problems and questions expeditiously. Maintain all daily records for the pneumatic tube system when on call or requested to do so. Keep Supervisor or Lead Technician aware of any parts that have been ordered for the Tube system.
• Keeps updated on all related medical equipment safety codes/recommendations that are established by regulatory agencies - ie: Joint Commission, NFPA, OSHA, FDA, AAMI, ASHE, ANSI, etc. All requirements must be met in reference to any medical equipment related recall. Documentation and follow‑up are critical in these situations.
• Demonstrates customer focus skills and good interpersonal relationships.
• Assists with ordering parts and supplies as needed. Schedule outside vendors or services as necessary.
• Assists as needed with the creation of the monthly On Call schedule for the Pneumatic Tube System coverage (24/7) taking into consideration holidays, vacations, etc.

Position Qualifications:

License/Certification/Education:

Required:

• High School graduate or GED.

Preferred:

• Trade school completion.

Experience/Skills:

Required:

• Minimum of 4 years' experience in a large facilities maintenance environment, working from specifications, schedules and general instructions requiring interpretation in various applications.
• Ability to read, write, calculate and follow instructions and procedures.
• Knowledge of basic plumbing, heating, electrical, pneumatic tube systems, lab gas systems and mechanical techniques and repair principles directly related to patient lab results.
• Basic computer skills necessary.
• Employees must be at least 18 years of age to perform this role.
• Must have ability to drive up to a 24 foot truck in a city environment.
• Required to be on‑call on a rotating schedule as required by department.
• Required to carry beeper and cell phone at work to communicate with other team members.

Dock coverage, loading and unloading reagents received, including delivery and receiving responsibility for lab departments. Driver's License required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.