Maintenance Support Tech I
Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.
Maintenance Support Tech II
Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.
Essential Duties
The essential duties for Maintenance Support Tech I include:
- Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
- Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
- Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity.
- Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
- Prepares statistical reports and verifies for accuracy and completeness.
- Receives, sorts, opens, evaluates content and distributes mail.
- Reviews, prepares and/or negotiates applicable program purchases for services, office materials, supplies, tools and/or equipment and monitors contracts.
- Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and travel arrangements.
- Performs other job responsibilities as assigned.
The essential duties for Maintenance Support Tech II include:
- Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications.
- Maintains materials inventory.
- Researches and compiles information for reports or inquiries and assists in organizing, coordinating and preparing written or statistical reports.
- Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
- Assists district personnel with annual inventory of supplies, stockpiles and minor equipment.
- Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
- Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
- Reviews, prepares and/or negotiates applicable program purchases for services, office materials, supplies, tools and/or equipment and monitors contracts.
- Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and travel arrangements.
- Processes receipts and invoices for payment.
- Performs other job responsibilities as assigned.
Minimum Qualifications
Education: High School Grad or Equivalent in general education
Experience:
- Maintenance Support Tech I - No Experience Required. (Experience can be satisfied by full time or prorated part time equivalent).
- Maintenance Support Tech II - 1 YEAR in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by fulltime or prorated parttime equivalent) Related college education or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications
Licenses and Certifications
Valid U.S. driver’s license. This position requires driving a state vehicle.
Competencies
For Maintenance Support Tech I:
Some Knowledge of:
- Office management practices and procedures
- Inventory/stock control procedures
- Applicable industry safety standards, guidelines, and specification codes
- Purchasing methods and procedures
Some Skill in:
- Dealing courteously and effectively with the public
- Preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency
- Using computers, applicable programs, applications, and systems
- Maintaining a safe and effective working relationship with others
Ability to:
- Communicate effectively
- Follow verbal and written instructions
Other Attributes:
- Protects sensitive and confidential information
For Maintenance Support Tech II:
Considerable knowledge of:
- Office management practices and procedures
- Inventory/stock control procedures
- Purchasing methods and procedures
Proficient skill in:
- Dealing courteously and effectively with the public
- Prioritizing and organizing work assignments
- Preparing and maintaining confidential and sensitive records, files, and reports
- Using computers, applicable programs, applications, and systems
- Maintaining a safe and effective working relationship with others
Ability to:
- Follow verbal and written instructions
Other Attributes:
- Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
- Protects sensitive and confidential information
Physical Requirements and Working Conditions
- Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
- Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
- Sitting - prolonged periods of time
- Standing-prolonged periods of time
- Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
- Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
Conditions of Employment
Please read the Standard Conditions of Employment (TxDOT) for all positions.
Position Information
Join Our Team in El Paso, TX! Are you looking for an opportunity to make an impact every day? As a Maintenance Support Technician in the El Paso District, you'll play a vital role in supporting maintenance operations through essential administrative and organizational tasks. This position offers the opportunity to work independently, collaborate with internal teams and external stakeholders, and contribute directly to TxDOT’s mission of keeping Texas communities connected and moving safely. If you're organized, detail-oriented, and enjoy supporting a fast-paced team environment.
Salary Grade
- Maintenance Support Tech I – A13 | $35,439 - $52,388 yearly
- Maintenance Support Tech II – A15 | $38,976 - $58,045 yearly
- The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant's work experience, education, skill level and all other appropriate factors, and based on business needs.
Benefits And Perks
At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:
- Retirement Plans
- Alternative and/or Flexible Work Schedules
- Paid Leave and Holidays
- Health Premiums paid at 100% for Full-Time Employees
- On-the-Job Training
- Tuition Assistance Program
- Holistic Wellness Program with Leave Incentives
- Career Development and Advancement Opportunities
- Family-Friendly Policies and Programs
In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.
For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)
Job
Exec/Admin/Clerical/Legal
Schedule
Full-time
Employee Status
Regular
Job Level
Non-Management
Job Posting
Oct 7, 2026, 11:48:58 AM
State Job Title/s
Administrative Assistant III/IV
Military Occupational Specialty (MOS)
TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.
Click on the appropriate occupational category to view the MOS codes .
Applicant Information
The Texas Department of Transportation is an Equal Opportunity Employer.
If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.
Additional Applicant Information for applicants