Maintenance Support

HEALTH AND HUMAN SERVICES COMMISSION; Austin (TX); On-site; USD 35,000 - 49,000; Full time

Job summary

Texas Health and Human Services Commission (HHSC) is hiring an Administrative Assistant III at Austin State Hospital. This full-time, non-exempt role supports plant maintenance with data management, records, and procurement responsibilities.

The position emphasizes teamwork, accuracy, and proactive communication, with a focus on maintaining maintenance records and coordinating repairs while ensuring compliance with policies.

Qualifications

• Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives?
• HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need.
• HSCS is comprised of ten psychiatric hospitals, two youth residential treatment facilities, and thirteen state supported living centers.

Responsibilities

• Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• Responsible for organizing, maintaining, and safeguarding internal records and documentation while supporting effective communication and ensuring adherence to organizational policies and procedures, playing a key role in ensuring administrative accuracy, confidentiality, and compliance across departments.
• Coordinates office and facility repairs by communicating with vendors or maintenance personnel to ensure timely and effective resolution of issues. Enters repairs in CAFM and follows through to completion.
• Checks incoming inquiries of work orders and responds if needed. Research work orders as requested. Close work orders as needed. Reports any elevator issues for dispatch.
• Gathers, reviewing, and analyzing documentation and data to support technical operations and ensure efficient administrative processes. Prepares, edits, and distributes official correspondence, analytical reports, research studies, and various supporting documents with accuracy and attention to detail.
• Acts as the Data Coordinator for plant maintenance by managing data, assisting users with computer applications and troubleshooting both technical and mechanical issues.
• Procures equipment and parts for all shop operations as needed and upon request. Ensures all purchases are made in compliance with established procurement policies, rules, and regulations, as outlined by departmental or agency audits.
• Serves as a central point of contact, ensuring professional and effective communication with internal teams, external agencies, and the public.

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Maintenance Support Job Title: Administrative Asst III Agency: Health & Human Services Comm Department: Plant Maintenance Posting Number: 21036 Closing Date: 11/03/2026 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Range: $3,101.00- $4,365.66 Pay Frequency: Monthly

Additional Shift

Telework: Not Eligible for Telework

Travel: Up to 10%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location: Austin State Hospital

Job Location City: AUSTIN

Job Location Address: 4110 GUADALUPE

Brief Job Description

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of ten psychiatric hospitals, two youth residential treatment facilities, and thirteen state supported living centers. Psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

Essential Job Functions (EJFs)

• Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• Responsible for organizing, maintaining, and safeguarding internal records and documentation while supporting effective communication and ensuring adherence to organizational policies and procedures, Playing a key role in ensuring administrative accuracy, confidentiality, and compliance across departments. Maintains daily mail, certified mail by obtaining signatures, copies and follow correct mailing processes. Update contact list with new staff/current staff changes to phone numbers and addresses are current. Ensure staff change information in CAPPS. Ensure staff/shop phone list is current and correct with phone numbers and employee ID numbers.
• Coordinates office and facility repairs by communicating with vendors or maintenance personnel to ensure timely and effective resolution of issues. Enters repairs in CAFM and follows through to completion. Check any incoming inquiries of work orders and respond if needed. Research work orders are requested. Close work orders as needed. Reports any elevator issues for dispatch. Make sure electricians place out of order sign on elevator and removed once work is complete. Responsible for gathering, reviewing, and analyzing documentation and data to support technical operations and ensure efficient administrative processes. Prepares, edits, and distributes official correspondence, analytical reports, research studies, and various supporting documents with accuracy and attention to detail.
• Acts as the Data Coordinator for plant maintenance by managing data, assisting users with computer applications and troubleshooting both technical and mechanical issues. Ensures accuracy of maintenance records and facilitates seamless communication between departments to optimize plant performance. Upkeep on boiler certificates, elevator certificates. Completes all LAN change requests in accordance with Information Management protocols. Ensures adherence to filing and insurance policy procedures and promptly reports any violations to Information Management without exception.
• Procures equipment and parts for all shop operations as needed and upon request. Ensures all purchases are made in compliance with established procurement policies, rules, and regulations, as outlined by departmental or agency audits. Check emails for any incoming invoices from 710 accounting or other staff. Print, signs, scans, and enter in purchasing database. File reconcile daily any incoming invoices.
• Serves as a central point of contact, ensuring professional and effective communication with internal teams, external agencies, and the public. Responds appropriately to inquiries regarding the agency, its policies, and procedures, fostering positive stakeholder relationships through a service-oriented approach.
• Organizes and coordinates meetings, conferences, and seminars by scheduling appointments, preparing detailed agendas,