Maintenance Supervisor - Westside Flats

Elmington Property Management, LLC; Charlotte (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An innovative property management firm is seeking a Maintenance Supervisor to lead the maintenance team and ensure exceptional service for residents and owners. This role emphasizes creativity and problem-solving, requiring a strong background in HVAC, plumbing, and electrical work. The ideal candidate will thrive in a dynamic environment, focusing on maintaining property standards and exceeding budget expectations. Join a company that values a tireless work ethic and offers a unique culture where challenges are embraced and personal growth is encouraged. If you're ready to make a significant impact in a rewarding role, this opportunity is for you.

Qualifications

• 2+ years of property maintenance experience required.
• Strong HVAC, plumbing, and electrical skills necessary.

Responsibilities

• Oversee maintenance processes and manage service requests.
• Diagnose and repair major appliances and systems.

Skills

Customer service

Supervisory skills

Problem-solving

Communication

HVAC knowledge

Plumbing skills

Electrical skills

Carpentry skills

Education

High school diploma

HVAC certification

Tools

Hand tools

Power tools

Company-utilized software

Job description

At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners!

As the Maintenance Supervisor, you will oversee the entire maintenance process for the property by ordering supplies, diagnosing maintenance problems, and performing service requests while having a strong background in HVAC, plumbing, electrical, and general carpentry.

To be an effective Elmington Property Management teammate, you will need to:

• Have a tireless work ethic
• Think BEYOND the box
• Be confident and smart
• Be self-sufficient and self-motivated
• Think creatively
• NOT accept the status quo
• Work with passion
• Take pride in your work
• Be a good listener
• Offer a solution with every problem
• Be inspiring and empower your teams/portfolios

KNOWLEDGE/SKILLS/ABILITIES:

• Customer service focused.
• Supervise the workflow for the service staff and delegate workload to staff.
• Meet and exceed budget expectations for expenditures.
• Order supplies, materials, and tools as needed.
• Diagnose problems and repair major appliances, HVAC, plumbing, electrical (when no license is required), general carpentry, pool care, and roof and gutter repairs.
• Address issues with landscaping and snow/ice removal.
• Communicate effectively with residents and coworkers even in difficult situations.
• Perform service requests correctly and promptly.
• Operating computers and other technological devices to access email, and company-utilized software.
• Successfully execute Elmington's non-negotiables for service work orders and vacant turn times.
• Proven leader, forward thinker, innovative, and driven.

ESSENTIAL JOB FUNCTIONS:

• Minimum 2 years of property maintenance experience.
• Effective communication.
• Maintain the physical condition of the property.
• Utilize hand tools and power tools.
• Building maintenance and repairs.
• Responding to issues outside of normal work schedule when required.
• Accurately reporting all time worked by clocking in before beginning to work and out only when done working.
• Following all company policies and procedures.
• Other duties as assigned.

SPECIFIC EDUCATION OR EXPERIENCE:

• Must have HVAC, electrical, and plumbing experience.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently sit, stand and walk.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers to handle or feel objects, tools or controls.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 25 pounds.
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.

The Elmington Experience

We're creating a different kind of company at Elmington. We promise we will never be ordinary, which we hope you can see by this job description. There will be many days you simply aren't comfortable. You will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways. With that said, we know Elmington is not for everyone. BUT, if you believe in yourself, enjoy a challenge and appreciate working with exceptional people, then Elmington could very well be the last company you ever work for.

Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Elmington Property Management makes hiring decisions based solely on qualifications, merit, and business needs at the time.