Maintenance Supervisor - Smyrna, TN

IRT Living; Smyrna (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

IRT Living is seeking a Service Manager for its multi-family community in Smyrna, Tennessee. In this role, you will supervise a team of technicians responsible for plumbing, electrical, and HVAC repairs, maintaining high service standards and resident satisfaction. A commitment to employee growth and success is at the core of IRT Living's values, along with competitive compensation and comprehensive benefits.

Benefits

Comprehensive Training

Growth Opportunities

Recognition & Appreciation

Excellent Compensation

Employee Ownership

Best-in-class medical, dental, and vision insurance

Generous PTO and paid holidays

401(k) with a 100% company match

Qualifications

• At least 2 years of experience in property maintenance or a related field.
• Strong communication skills and professional appearance.
• EPA Type I and II certifications required; CPO preferred.

Responsibilities

• Lead and support the service team to ensure high-quality service.
• Collaborate on maintenance strategies and initiatives.
• Ensure timely completion of work orders.

Skills

Leadership

Customer Service

Communication

Job description

Job Title: Service Manager About IRT Living: Stoneridge Farms is a vibrant multi-family community within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place—it's where lives unfold. We’re equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success. Opportunity Overview: As a Service Manager, you’ll oversee a team of technicians, ensuring high-quality service and timely repairs across plumbing, electrical, HVAC, and more. You’ll serve as a key resource for residents and staff, building strong relationships while maintaining a professional, team-oriented environment. This is a great opportunity to apply your trade expertise in a fast-paced, stable setting with a growing company that values leadership, customer service, and collaboration. Your Day-To-Day:

• Collaborate with Community and Regional Managers on maintenance strategies and initiatives
• Lead, train, and support the service team to ensure top performance
• Prioritize and delegate work orders for timely, efficient completion
• Set the standard by assisting with troubleshooting and service requests
• Ensure budget compliance while delivering exceptional service and resident satisfaction

Why You’ll Love Working Here:

• Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
• Growth Opportunities: Ongoing development programs to support your career advancement.
• Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
• Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
• Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards.
• Employee Ownership: Stock awards within your first year of employment.
• Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).

What We’re Looking For:

• At least 2 years of experience in property maintenance or a related field
• EPA Type I and II certifications required; CPO preferred
• Physically able to lift up to 45 lbs. regularly and up to 80 lbs. occasionally; push/pull up to 200 lbs.
• Professional appearance with strong communication and customer service skills
• Valid driver’s license required

We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes. .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.