Maintenance Supervisor - Network Integrity Lead

Charter Communications; West Park (NY); On-site; USD 73,000 - 117,000; Full time

Job summary

Charter Communications, operating as Spectrum, is seeking a Maintenance Supervisor to lead a team of Technicians and oversee maintenance for optical and coax networks. You will drive safety, quality, and reliability while coordinating preventive maintenance and small projects across territories.

The role emphasizes team leadership, equipment management, and strong knowledge of HFC and IP networks, with on-site duties and potential travel.

Qualifications

• Associate degree in electronics or related field required.
• NCTI/SCTE/BCT/E certifications preferred.
• 4+ years in optical/coax distribution networks maintenance.
• 1+ year supervisory experience in a technical environment preferred.

Responsibilities

• Supervise and mentor your team of Maintenance Technicians to achieve customer satisfaction, technical quality and productivity goals.
• Coordinate demand and preventative maintenance activities to optimize network integrity and reliability.
• Observe and mentor your team on safety, quality, productivity and growth.
• Ensure timely resolution of escalated line problems in compliance with procedures.
• Plan and execute small projects including FCC testing, plant relocations, preventive maintenance programs, and emergency restoration.

Skills

Communication

Multitasking

Supervisory

Documentation

Organizational

RF/Optical test gear

Network devices

IP networks

Outdoors work

Education

Associate's degree in electronics or related field

NCTI

SCTE

BCT/E

Tools

Basic software tools

Job description

Charter Communications, operating as Spectrum, is seeking a Maintenance Supervisor to lead a team of Technicians and oversee maintenance for optical and coax networks. You will drive safety, quality, and reliability while coordinating preventive maintenance and small projects across territories.

The role emphasizes team leadership, equipment management, and strong knowledge of HFC and IP networks, with on-site duties and potential travel.