Maintenance Supervisor - Madelon

Align Real Estate Management LLC; San Francisco (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Tool allowance + uniform provided

Job summary

Align Real Estate Management LLC is seeking a Maintenance Supervisor for a landmark luxury project in San Francisco. You will lead a skilled maintenance team, oversee day-to-day operations, and ensure pristine conditions for residents while safeguarding building systems and budgets.

You'll report to the General Manager, supervise the turn process, handle on-call emergencies, manage vendor relationships, and drive preventive maintenance across HVAC, electrical, plumbing, and life-safety systems.

Qualifications

• 5+ years hands-on maintenance in residential, hotel, or multifamily settings.
• 2+ years in a lead or supervisory role.
• Experience with building systems: electrical, plumbing, HVAC, life safety.
• Luxury or high-end residential experience preferred.
• EPA certification and/or trades licenses required or preferred.
• Ability to lift 50+ lbs and work on ladders.

Responsibilities

• Supervise, schedule, and mentor the maintenance team; manage work orders.
• Oversee preventative maintenance programs and service records for key systems.
• Manage apartment turns end-to-end; ensure move-in readiness.
• Diagnose and resolve facilities issues; coordinate with vendors.
• Own on-call/emergency maintenance rotation after hours.
• Manage maintenance budget, inventory, and vendor relationships.
• Conduct regular property inspections and drive corrective action.
• Partner with GM on capital projects and vendor bids.
• Train technicians on safety, systems knowledge, and service standards.
• Communicate status to onsite team and ownership.

Skills

Maintenance leadership

HVAC knowledge

Electrical knowledge

Plumbing knowledge

Customer service

Budget management

Regulatory compliance

Education

EPA Certification or trade license

Job description

Maintenance Supervisor for luxury high rise needed.

At Align Real Estate Management our mission is to enhance the living experience for our residents while maximizing value for our investors. We are committed to excellence in property management through innovative solutions, exceptional customer service, and a deep respect for the communities we serve. Our dedicated team strives to create vibrant, sustainable environments where people can thrive, fostering lasting relationships and enhancing the quality of life in every neighborhood we touch.

What You’ll Do

As Maintenance Supervisor at Madelon, you’ll lead the property’s maintenance operation — overseeing a team of technicians, managing the day-to-day physical condition of the building, and ensuring residents receive prompt, professional service. You’ll report to and work closely with the General Manager to:

• Supervise, schedule, and mentor the maintenance team, assigning work orders and holding techs accountable for quality and timeliness
• Oversee preventative maintenance programs for HVAC, plumbing, electrical, life safety, and mechanical systems, and maintain accurate service records
• Manage the apartment turn process end-to-end, ensuring units are move-in ready on schedule and to a high standard of finish
• Diagnose and resolve complex facilities issues, escalating to vendors or contractors when needed and managing that work through completion
• Own the on-call/emergency maintenance rotation, including responding personally to major issues after hours
• Manage the maintenance budget, inventory, and shop organization, including parts ordering and vendor relationships
• Conduct regular property inspections (common areas, amenities, curb appeal, life safety systems) and drive corrective action
• Partner with the General Manager on capital projects, unit renovations, and vendor bids
• Train and develop technicians on safety protocols, systems knowledge, and customer service standards
• Communicate proactively with the onsite team and ownership on property condition, safety concerns, and project status

What We’re Looking For

• 5+ years of hands-on maintenance experience in residential, hotel, or multifamily settings, including 2+ years in a lead or supervisory role
• Strong working knowledge of building systems: electrical, plumbing, HVAC, appliance repair, and life safety systems
• Experience in luxury or high-end residential environments strongly preferred
• Proven ability to lead, schedule, and develop a maintenance team
• Excellent communication skills and a customer-first mindset when interfacing with residents and ownership
• Strong organizational skills — able to manage budgets, inventory, and multiple work streams simultaneously
• EPA Certification and/or relevant trade licenses (HVAC, electrical, plumbing) required or strongly preferred
• Ability to lift 50+ lbs, work on ladders, and be on your feet for extended periods
• Willingness to participate in and lead an on-call rotation and respond to property emergencies
• $70-$75k annually (commensurate with experience)
• Tool allowance + uniform provided
• Lead maintenance operations at a landmark luxury project in the heart of San Francisco
• Growth opportunities within a high-performing, multi-property team