Maintenance Supervisor (Inspire Sonoran Row)

Mark Taylor Residential Inc; Arizona; On-site; USD 47,000 - 51,000; Full time

Benefits offered by this job

Housing discounts

401(k) with company match

Paid time off

Job summary

Mark-Taylor, a premier apartment owner and manager in Arizona, seeks a Manager of Facilities and Service (Maintenance Supervisor) for Inspire Sonoran Row in Phoenix. Lead Service Technicians and Facilities staff, oversee hands-on trades, and ensure safe, high-quality maintenance across the community.

You will coordinate make-ready, turns, and vendor work while upholding five-star service and community standards. This role offers growth and strong benefits.

Qualifications

• 2+ years of experience as Maintenance Manager, Supervisor, or similar in luxury multi-family.

Responsibilities

• Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and execute hands-on maintenance to maintain and enhance community value.
• Perform inspections, diagnose problems, and repair HVAC, electrical, plumbing, pool, carpentry, drywall, appliances, and exteriors.
• Manage daily inventory to support leasing, including Make-Ready and Turn Board.
• Schedule contractors and vendors as needed.
• Inspect property for safety hazards and correct them.
• Share rotating on-call duty and respond after hours in uniform.
• Complete Weekly Service Report promptly.
• Follow safety protocols and participate in training.
• Train and mentor technicians.
• Keep records on maintenance, inspections, inventories, logs, and turnover.
• Maintain positive resident and team rapport.
• Oversee capital projects, bidding, and execution.

Skills

Team leadership

Vendor management

Project management

Customer service

Communication

English proficiency

Education

EPA certification

HVAC certification

CPO certification

OSHA certification

Job description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Manager of Facilities and Service (Maintenance Supervisor)at Inspire Sonoran Row in Phoenix, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation:

• The anticipated base pay range for this position is $34.00-37.00/hour.
• All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call.
• Additional hourly pay for EPA, CPO, and OSHA certifications.***

Requirements

• 2+ years of experience working as a Maintenance Manager, Supervisor, or similar title in luxury multi-family is required.
• Strong project management and vendor management skills are required.
• Demonstrated ability to manage a team and 3rd party vendors is required.Elevated customer service and communication skills are required.
• Advanced knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards.
• Industry-specific professional certifications (EPA, HVAC, CPO, OSHA or similar) are required.
• Basic computer skills.
• Three or more years' experience working as a Maintenance Technician, Apartment Turn Technician, Service Technician, Make-Ready Technician, or Work Order Technician.
• A basic understanding of written and verbal English.

In This Role You Will:

• Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and execute the hands-on maintenance duties necessary to maintain and enhance the value of the community.
• Perform consistent inspections, diagnosing problems, and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry walling, appliances, and exterior structures.
• Manage the daily inventory of apartment homes in order to support leasing efforts, including managing the Make-Ready, Turn Board.
• Schedule contractors and vendors as needed.
• Inspect the property for safety hazards that may pose a liability and correct the hazards.
• Share rotating on-call duty with service team members and readily available to go the property after hours if needed and in uniform/badge.
• Complete Weekly Service Report in a timely manner.
• Adhere to Mark-Taylor safety protocols, programs, policies and procedures.
• Participate in training classes.
• Train and mentor Service Technician and Facilities Technicians.
• Keep accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready and turn units.
• Maintain excellent customer service and positive rapport with all residents and team members.
• Capital project oversight, bidding, and execution.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.

***Team members are eligible for additional certification pay 90-days from hire. Additional requirements may apply to some certifications before the certification pay is obtained.