General Manager of Facilities & Service

Mark-Taylor; Mesa, Northern (AZ, KY); Hybrid; USD 82,000 - 101,000; Full time

Benefits offered by this job

Employee rent discounts

Amenities access

Employee appreciation events

Career growth opportunities

401(k) with company match

Paid time off and holidays

Medical, dental, and vision benefits

Job summary

Mark-Taylor is seeking a General Manager of Facilities & Service to oversee maintenance operations across Chandler & Mesa properties. You’ll lead a service team, manage turns, and drive preventative maintenance to keep communities running smoothly.

The role emphasizes budget control, vendor management, and safety compliance, with opportunities for certification pay and growth within a top Arizona multifamily builder.

Qualifications

• Minimum of 5 years as a maintenance manager in multifamily properties.
• EPA, CPO & OSHA 30 certifications preferred.
• Lead and develop a Service team with accountability and high performance.
• Oversee daily POD Service operations including turns and work prioritization.
• Manage capital projects from planning through completion within budgets.
• Demonstrate strong financial acumen with budgeting and forecasting.
• Maintain organization and service standards across multiple communities.
• Extensive knowledge in plumbing, electrical, HVAC, carpentry, landscape, appliances and OSHA standards.
• Record of promoting and training team members.
• Basic reporting and computer skills.
• High School or GED required.

Responsibilities

• Oversee daily maintenance operations across multiple multifamily communities.
• Lead and supervise maintenance technicians and grounds staff with coaching and feedback.
• Ensure preventative maintenance across HVAC, plumbing, electrical, pool, appliances and building systems.
• Conduct routine property inspections for maintenance, safety, or curb appeal issues.
• Coordinate and manage apartment turns to market-ready readiness.
• Prioritize service requests and work orders for timely completion.
• Manage vendor and contractor relationships and project oversight.
• Ensure OSHA compliance and safe work practices.
• Maintain records of inspections, incidents, and maintenance schedules.
• Support maintenance budgets, forecasts and capex projects.

Skills

Maintenance management

Team leadership

Budget management

Multi-site operations

HVAC

Plumbing

Electrical

Pool maintenance

Carpentry

OSHA standards

Certification pay

Education

High School Diploma or GED

Tools

Computer basics

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a General Manager Facilities & Service (Multi-Site Maintenance Supervisor)at POD 4 (San Posada, San Valencia, San Hacienda) in Chandler & Mesa, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love working at Mark-Taylor:

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation:

• The anticipated starting base pay range for this position is $91,520/annually.
• Eligible for monthly bonuses based on operational metrics.
• Additional hourly pay for EPA, CPO, and OSHA certifications***

Requirements

• A minimum of 5 years of experience as a maintenance manager in multifamily is required.
• EPA, CPO & OSHA 30 Certification is preferred.
• Lead and develop the Service team, fostering accountability, collaboration, and high performance.
• Oversee the daily operations of the entire POD Service team, including task management, service requests, turns, and prioritization of work.
• Manage capital projects and property improvement initiatives from planning through completion, ensuring quality, timelines, and budgets are met.
• Demonstrate strong financial acumen through budget management, expense control, forecasting, and resource allocation.
• Maintain strong organization and operational oversight to ensure service standards, team productivity, and property needs are consistently met.
• Extensive knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards.
• Record of high performance within team and complete training records within own team.
• Record of promoting and training team members.
• Basic computer skills required for reporting.
• High School or GED required.

In This Role You Will:

• Oversee daily maintenance operations across multiple multifamily communities to ensure properties are safe, clean, and well-maintained.
• Lead and supervise a team of maintenance technicians and grounds staff, providing coaching, training, and performance feedback.
• Ensure completion of preventative maintenance programs for HVAC, plumbing, electrical, pool, appliance, and building systems.
• Conduct routine property inspections and identify maintenance, safety, or curb appeal concerns requiring attention.
• Coordinate and manage apartment turns to ensure units are market-ready within established timelines.
• Prioritize and monitor service requests and work orders to ensure timely, high-quality completion and resident satisfaction.
• Manage vendor and contractor relationships, including scheduling, oversight, and quality control of repairs and capital projects.
• Ensure compliance with OSHA standards, company policies, and all applicable health and safety regulations.
• Conduct safety meetings and maintain documentation related to inspections, incidents, and compliance requirements.
• Assist with developing and managing maintenance budgets, forecasts, and capital expenditure projects.
• Monitor inventory levels and oversee ordering of maintenance supplies, equipment, and parts.
• Partner with external and internal teams to support occupancy goals, resident retention, and overall operational success.
• Respond to emergency maintenance situations and participate in on-call rotations as needed.
• Maintain accurate records of work orders, preventative maintenance schedules, inspections, and operational reports.
• Promote a positive team culture focused on accountability, collaboration, customer service, and continuous improvement.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.

***Team members are eligible for additional certification pay 90-days from hire. Additional requirements may apply to some certifications before the certification pay is obtained.