Maintenance Supervisor (Forge Tower)

Mark Taylor; Mesa (AZ); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Employee rent discounts

Access to Mark-Taylor amenities

Employee appreciation events

Opportunities for career growth

401(k) with robust company match

Paid time off, sick time, holidays, &

Comprehensive Medical, Dental, and VIs

Job summary

Mark-Taylor is seeking a Manager of Facilities and Service (Maintenance Supervisor) for Forge Tower in Mesa, AZ. You will lead Service Technicians, Facilities Technicians, and Housekeepers, oversee hands-on maintenance, and ensure high standards across HVAC, plumbing, electrical systems and safety compliance.

The role requires at least 1 year as a Maintenance Manager in multifamily property management, strong communication, and the ability to coordinate across vendors and property teams.

Qualifications

• Minimum of 1 year of experience as a Maintenance Manager in multifamily property management.
• Strong knowledge of building maintenance, mechanical systems, and preventative maintenance.
• Ability to oversee maintenance operations, prioritize service needs, and maintain high standards.
• Strong troubleshooting and problem-solving skills with ability to coordinate effective solutions.
• Excellent communication and organizational skills with ability to collaborate with management, technicians, and vendors.
• Experience with high-rise mechanical systems, including cooling towers and boilers, preferred.
• HVAC knowledge and experience preferred.
• EPA, CPO, OSHA or similar certifications required.

Responsibilities

• Lead a team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee hands-on maintenance to sustain and enhance community value.
• Perform inspections, diagnose problems, and repair HVAC, electrical, plumbing, and more.
• Manage daily inventory and Make-Ready/Turn Board to support leasing.
• Schedule contractors and vendors as needed.
• Inspect for safety hazards and correct them.
• Share rotating on-call duty and respond after hours.
• Maintain records of maintenance, inspections, inventories, and logs.
• Uphold safety protocols and participate in training.
• Mentor staff and maintain resident relations.

Skills

Team leadership

Maintenance knowledge

Troubleshooting

Communication

Organizational skills

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Manager of Facilities and Service (Maintenance Supervisor) at Forge Tower in Mesa, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation:

• The anticipated base pay range for this position is$31.00/hr - $34.00/hr.
• All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call.
• Additional hourly pay for EPA, CPO, and OSHA certifications.***

Requirements

• A minimum of 1 year of experience as a Maintenance Manager in multifamily property management is required.
• Strong knowledge of building maintenance, mechanical systems, and preventative maintenance practices.
• Ability to oversee maintenance operations, prioritize service needs, and maintain high standards for property condition and equipment performance.
• Strong troubleshooting and problem-solving skills, with the ability to identify mechanical issues and coordinate effective solutions.
• Excellent communication and organizational skills, with the ability to collaborate with property management teams, service technicians, and vendors.
• Experience with high-rise mechanical systems, including cooling towers and boilers, strongly preferred.
• HVAC systems knowledge and experience preferred.
• Familiarity with fire life safety systems, inspections, and related safety standards preferred.
• One or more industry specific professional certifications (EPA, HVAC, CPO, OSHA or similar).
• Service orientation.
• Basic computer skills.
• A basic understanding of written and verbal English.

In This Role You Will:

• Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and execute the hands-on maintenance duties necessary to maintain and enhance the value of the community.
• Perform consistent inspections, diagnosing problems, and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry walling, appliances, and exterior structures.
• Manage the daily inventory of apartment homes in order to support leasing efforts, including managing the Make-Ready, Turn Board.
• Schedule contractors and vendors as needed.
• Inspect the property for safety hazards that may pose a liability and correct the hazards.
• Share rotating on-call duty with service team members and readily available to go the property after hours if needed and in uniform/badge.
• Complete Weekly Service Report in a timely manner.
• Adhere to Mark-Taylor safety protocols, programs, policies and procedures.
• Participate in training classes.
• Train and mentor Service Technician and Facilities Technicians.
• Keep accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready and turn units.
• Maintain excellent customer service and positive rapport with all residents and team members.
• Capital project oversight, bidding, and execution.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.

***Team members are eligible for additional certification pay 90-days from hire. Additional requirements may apply to some certifications before the certification pay is obtained.