Maintenance Supervisor (Carriage House)

Bradley Company; Elkhart (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Bradley Company in Indiana is seeking a Maintenance Supervisor to lead maintenance operations for assigned multifamily properties, overseeing a team of professionals and coordinating preventative maintenance while ensuring safety and resident satisfaction.

The role includes managing service requests, scheduling work, participating in on‑call rotations, and collaborating with property managers to meet occupancy goals and uphold property standards.

Qualifications

• High school diploma or equivalent.
• 3+ years of hands‑on Maintenance Supervisor experience in multifamily or residential property management.
• Valid driver's license and acceptable driving record.
• EPA Section 608 Certification (Type II or III) required.

Responsibilities

• Lead, train, and motivate maintenance staff, setting a professional example and promoting accountability and customer service.
• Maintain daily work schedules, review and approve timecards, monitor expenses.
• Coordinate leadership and training meetings to enhance process consistency and staff development.
• Oversee service requests, HVAC, plumbing, electrical, appliance repairs, and carpentry.
• Conduct routine building and grounds inspections for curb appeal, safety, and compliance.
• Coordinate rental unit turnovers to meet marketing and occupancy goals.
• Support seasonal property preparations, including landscaping and snow removal.
• Participate in rotating on‑call schedule for after‑hours emergencies and provide 24/7 backup as needed.
• Provide excellent customer service addressing resident concerns promptly and professionally.
• Collaborate with property managers to align priorities and ensure timely maintenance completion.
• Represent the company professionally with residents, vendors, and team members.
• Take ownership of assigned properties to support lease generation and renewals.
• Manage preventative maintenance programs and document property logs.
• Ensure OSHA and local building codes compliance; monitor work orders and reporting.
• Coordinate with vendors to ensure cost‑effective, high‑quality service.

Skills

HVAC troubleshooting and repair

Electrical work

Plumbing

Vendor coordination

Customer service

Team leadership

Blueprints/schematics

Yardi or property mgmt systems

Education

High school diploma or equivalent

3+ years as Maintenance Supervisor in multifamily/residential properties

Valid driver’s license

EPA Section 608 Certification (Type II or III)

Tools

Yardi

Work order systems

Job description

Bradley Company is a team of experienced and talented commercial real estate professionals. We serve the brokerage, property management, and facility maintenance needs of commercial and multi‑family clients. With a company history that began in 1978, we have more than 300 professionals serving Indiana, Michigan, and Ohio.

Bradley Company actively invests in our professionals and their growth. We are guided by our core values: entrepreneurial, collaborative, integrity, and champion. Our purpose is to build partnerships, improve communities and change lives.

Maintenance Supervisor

Overview: The Maintenance Supervisor leads the maintenance operations for assigned multifamily properties, ensuring high standards of safety, functionality, and resident satisfaction. This role oversees and supports a team of maintenance professionals, coordinates preventative maintenance programs, and ensures timely completion of service requests and unit turnovers. With strong leadership and technical expertise, the Maintenance Supervisor plays a vital role in creating a safe, attractive, and well‑maintained community environment.

Schedule: Monday – Friday, 8:00 AM – 5:00 PM ET, on‑call rotation

Reports to: Property Manager or Regional Property Manager

Key Responsibilities

Leadership & Team Management

• Lead, train, and motivate maintenance staff, setting a professional example and promoting a culture of accountability and customer service
• Maintain daily work schedules, review and approve team timecards and time off requests, and monitor expense reporting
• Assist in coordinating leadership and training meetings to enhance process consistency and staff development

Maintenance Operations & Resident Services

• Oversee and participate in all maintenance activities, including service requests, HVAC, plumbing, electrical, appliance repairs, and carpentry
• Conduct routine building and grounds inspections to ensure curb appeal, safety, and compliance with property standards
• Coordinate and oversee rental unit turnovers to meet property marketing and occupancy goals
• Support seasonal property preparations, including landscaping and snow removal
• Participate in the rotating on‑call schedule for after‑hours emergencies and provide 24/7 backup support when needed
• Provide excellent customer service by addressing resident concerns promptly, courteously, and professionally
• Collaborate with property managers to understand service priorities and ensure timely completion of maintenance tasks
• Represent the company in a professional manner during interactions with residents, vendors, and team members
• Take ownership of assigned properties, fostering a positive living environment that supports lease generation and renewals

Preventative Maintenance & Compliance

• Manage and document the company’s preventative maintenance program for mechanical systems and property logs
• Ensure all work complies with OSHA standards and Local, State, and National building codes
• Track and monitor work orders, ensuring timely completion and accurate reporting through related systems
• Report structural concerns or recurring issues promptly and provide recommended solutions

Budgeting, Vendor & Resource Management

• Control maintenance expenditures within budgetary guidelines
• Track and report costs for labor, equipment, and supplies, ensuring efficient use of resources
• Coordinate with outside vendors and contractors to ensure timely, cost‑effective, and high‑quality service delivery
• Solicit and review vendor quotes, making recommendations based on cost, quality, and scope of work
• Oversee vendor work on‑site to ensure compliance with company standards, safety protocols, and contractual obligations
• Ensure staff have access to and properly use required tools, PPE, and safety equipment

Performs other duties and responsibilities as assigned to support business needs and contribute to team success.

Qualifications

Education & Experience

• High school diploma or equivalent required
• 3+ years of hands‑on Maintenance Supervisor experience in multifamily or residential property management preferred
• Valid driver’s license and acceptable driving record required
• EPA Section 608 Certification (Type II or III) required

Skills & Competencies

• Proficient in diagnosing and repairing HVAC, plumbing, electrical, appliance, and general property maintenance issues
• Knowledge of rental unit turnover processes, preventative maintenance practices, and vendor coordination
• Ability to read and interpret blueprints, schematics, and technical manuals
• Strong leadership, communication, and customer service skills with the ability to manage a team and interact professionally with residents and vendors
• Comfortable working independently and managing time effectively
• Dependable, responsive, and able to adapt to changing priorities and urgent needs
• Ability to perform physical tasks, including lifting up to 50 lbs., climbing ladders, and working in confined spaces
• Proficiency with Yardi and/or other work order and property management systems

Why Join Our Team?

At Bradley Company, we believe well‑maintained properties create strong communities. As a Maintenance Supervisor, you’ll have the opportunity to lead a skilled team, manage vendor relationships, and directly impact resident satisfaction while ensuring our properties operate at the highest standards. We offer a collaborative culture, opportunities for professional development, and the chance to make a lasting impact on the success of our communities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. This list of essential functions is not exhaustive and may be supplemented as necessary.

Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.