Maintenance Technician

Bradley Company; Grand Rapids (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company vehicle provided

Collaborative team environment

Opportunities for professional growth

Job summary

A commercial real estate firm in Grand Rapids is seeking a dedicated Maintenance Technician to ensure high-quality maintenance across multiple properties. The role includes performing various repair tasks, responding to emergencies, and maintaining strong client relationships. Applicants should have at least 2 years of hands-on maintenance experience and a valid driver's license. Join a collaborative team where your efforts will have a significant impact on the clients' facilities.

Qualifications

• 2+ years of hands-on maintenance experience required.
• Valid driver's license and acceptable driving record required.
• EPA Section 608 HVAC Certification preferred.

Responsibilities

• Perform maintenance duties including plumbing, electrical, and HVAC tasks.
• Respond to service requests and emergencies to minimize downtime.
• Maintain detailed service logs and inspection records.

Skills

Technical knowledge of building systems

Troubleshooting and problem-solving skills

Strong communication skills

Ability to manage time across multiple job sites

Education

High school diploma or equivalent

Trade school or technical training

Tools

HVAC systems

Plumbing tools

Electrical tools

Job description

Bradley Company is a team of experienced and talented commercial real estate professionals. We serve the brokerage, property management, and facility maintenance needs of commercial and multi‑family clients. With a company history that began in 1978, we have more than 300 professionals serving Indiana, Michigan, and Ohio.

Position Overview

The Maintenance Technician plays a critical role in delivering high‑quality maintenance services across a portfolio of commercial properties. This position is responsible for performing a variety of skilled repair, preventative maintenance, and curb appeal tasks to ensure buildings remain safe, operational, and visually appealing. The Maintenance Technician works directly with property managers, tenants, and vendors to identify issues, complete service requests, and maintain strong client relationships.

Location

Grand Rapids, Michigan (company vehicle provided)

Schedule

Monday – Friday, 8:00 AM – 5:00 PM ET, on‑call rotation

Reports to

Managing Director

Key Responsibilities

Maintenance & Repair

• Perform facilities maintenance duties including but not limited to plumbing, electrical, HVAC, carpentry, appliance repairs, and curb appeal
• Diagnose maintenance issues, determine necessary repairs, and complete work using proper tools and techniques
• Respond promptly to service requests and emergencies to minimize downtime and tenant disruption
• Participate in a rotating on‑call schedule to respond to after‑hours emergencies across the portfolio
• Maintain work areas in a clean, organized condition and ensure job sites are left clean upon completion
• Complete routine preventative maintenance on mechanical systems, equipment, and building components
• Conduct inspections of interior and exterior areas to identify maintenance needs or safety hazards
• Maintain detailed service logs and inspection records for each property in accordance with company standards
• Recommend long‑term repair needs or capital improvements based on observed conditions

Client Services & Communication

• Represent the company professionally while working at client sites and interacting with tenants or building owners
• Coordinate with property managers and ownership groups to understand priorities and timelines for maintenance tasks
• Respect client and tenant spaces by minimizing disruption and maintaining a courteous, professional demeanor
• Take ownership of assigned properties and uphold a high standard of care on behalf of the client

Safety & Compliance

• Follow all company safety protocols and adhere to OSHA standards in daily work
• Report hazardous conditions or safety violations immediately to management
• Use personal protective equipment (PPE) and proper safety procedures when operating tools or machinery
• Participate in regular safety training and contribute to a safety‑conscious workplace culture

Technology & Documentation

• Use the company’s work order system to receive, update, and close maintenance requests in real time
• Accurately log service details, parts used, and time spent on each task to ensure proper tracking and reporting
• Monitor assigned work orders daily and prioritize based on urgency and client needs
• Submit required documentation, including photos or service notes, in accordance with company standards

Qualifications

Education & Experience

• High school diploma or equivalent required; trade school, technical training, or associate degree in a related field preferred
• 2+ years of hands‑on maintenance experience in commercial or facilities environments
• Valid driver’s license and acceptable driving record required
• EPA Section 608 HVAC Certification preferred

Skills & Competencies

• Strong technical knowledge of building systems and repair techniques including HVAC, electrical, plumbing, and general building systems
• Excellent troubleshooting and problem‑solving skills
• Ability to read and interpret blueprints, schematics, and technical manuals
• Strong communication and customer service skills, with the ability to interact professionally with clients, vendors, and tenants
• Comfortable working independently and managing time across multiple job sites
• Basic computer skills for using work order systems, e‑mail, and mobile apps
• Dependable, responsive, and able to adapt to changing priorities and urgent needs
• Physically able to lift and move items up to 50 lbs

Why Join Our Team?

Join a team that values quality work, professional growth, and strong client relationships. As a Maintenance Technician, you’ll enjoy variety in your day, support from a collaborative team, and the chance to make a visible impact across a portfolio of commercial properties.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. This list of essential functions is not exhaustive and may be supplemented as necessary.

Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.