Maintenance Supervisor - 1st Shift

Hershey Company; Memphis (TN); On-site; USD 70,000 - 95,000; Full time

Job summary

A leading company is seeking a Maintenance Supervisor for its Memphis plant. The ideal candidate will ensure efficient maintenance operations, foster a safety-oriented culture, and mentor staff, while working in a fast-paced food manufacturing environment. This role requires a Bachelor's Degree and at least 5 years of relevant experience, with the ability to work flexible hours.

Qualifications

• Bachelor's Degree in Technology preferred or equivalent experience.
• 5 years of experience in maintenance or manufacturing supervision required.
• Significant experience with Computerized Maintenance Management Systems (SAP preferred).

Responsibilities

• Oversee all functions of the maintenance workforce and ensure safety and efficiency.
• Collaborate with production teams to implement maintenance best practices.
• Manage the Hourly Maintenance Workforce and provide leadership and job assignments.

Skills

Lean Manufacturing principles

Root Cause Analysis (RCA)

Leadership

Coaching / Mentoring

Problem-Solving methods

Communication

Customer Service

Education

Bachelor's Degree in a technology-related field

Tools

SAP

CMMS

Microsoft suite (Word, Excel, Outlook)

Job description

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Maintenance Supervisor - 1st Shift

Posted Date: May 27, 2025

Requisition Number: 125135

Job Location: Memphis, TN

Summary:

At the Memphis plant, a high-speed complex environment that produces products such as Icebreaker Mints, Icebreaker Gum, and Good & Plenty Licorice, the Maintenance Supervisor will oversee all functions of the maintenance workforce. They will ensure that maintenance work is carried out safely and in a lean manner. The Supervisor will collaborate with key production personnel to implement and promote best practices in safety, quality, maintenance processes, reliability, troubleshooting, and root cause analysis within a three-shift, seven-day working environment.

This role requires close collaboration with various teams to establish value-added equipment care and preservation methods that enhance safety, quality, productivity, delivery, and cost-effectiveness.

Although this position is primarily a day shift role, the Maintenance Supervisor must be flexible regarding shift start and end times. They should also be available to work off-shifts and weekends, as well as attend meetings during off-shift hours when necessary to support the plant and manage maintenance functions.

In addition, the Maintenance Supervisor:

• Manage the Hourly Maintenance Workforce: Provide daily leadership to the hourly maintenance workforce including facilities. Make individual job assignments and track the progress to completion. Ensure the maintenance workforce is provided with information, tools, and direction to work safely and efficiently. Ensure the workforce is provided with the time and tools needed to perform a quality job. Ensure that the workforce follows all plant guidelines for Safety, Quality, GMPs, SAP PM processes, time confirmations, monthly meetings, and other procedures.
• Manage employee maintenance functions and personnel as well as services and installations by outside contractors.
• Foster or drive a reliability-centric culture mindset of asset preservation, loss elimination, uptime optimization and continuous improvement.
• Monitors the plant CMMS: Ensure all data collected by his or her employees is accurate and complete when entered into the SAP PM system. Audits equipment BOM and PM work instructions for accuracy. Directs the activities of the Maintenance Planner/Scheduler to ensure all BOM’s and PM are updated, required PMs are completed as scheduled and plant backlog is properly managed.
• Asset Reliability: Ensure asset reliability through TPM, Lean, Autonomous Maintenance, Root Cause Analysis, and other reliability tools. Partnering with the Reliability leads to drive out inefficiencies in the system to further increase productivity and reduce cost.
• Business Unit Support: Provide daily technical and troubleshooting expertise to the business units.
• Mentorship: Provide coaching, mentoring, and training for the personnel in the plant for developing strong mechanics, technicians, and machine operators capable of performing a high level of operational performance.
• Continual Improvement Focus: Directs, implements, and challenges the normal routines through continual improvement techniques to find more efficient processes, PMs, and structures to lower costs and increase performance.

Skills and Experience:

• B.S. Degree in Asset Reliability or Engineering related field strongly preferred.
• 5 years of related maintenance experience or manufacturing supervision required.
• Proficient in Lean Manufacturing principles such as Six Sigma, TPS, TPM, 5-S and other disciplines.
• Fluent with Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), and Problem-Solving methods (5-Why, A3, 7-Step, 6W-2H).
• Strong knowledge of SAP or other CMMS system.
• Fluent with Microsoft suite (Word, Excel, Outlook).
• Strong communication, Leadership, Coaching / Mentoring, and change management skills.
• Strong commitment to customer service.
• Willing to work all three shifts including overtime to support a 24/7 manufacturing operation.
• Ability to establish and sustain effective relationships with all stakeholders in order to foster an environment where innovation and cooperation are used to solve problems. Ability to build relationships with various functional and business leaders in order to drive continuous improvement.
• Ability to communicate best practice reliability methods, insuring team focus is on implementing agreed-upon methods. Challenge peers, team members and customers to accept and apply new approaches, technologies and/or processes and facilitates teams to drive cost efficiencies and add economic value.

This job involves food safety and quality control. Employees must follow food safety and quality control standards, safety regulations, and standard operating methods and procedures.

This description covers the most significant duties performed but does not exclude the performance of other minor related work assignments, the inclusion of which would be in conformity with the factor degrees assigned to the job.

Minimum Requirements and Education:

Education:

• Bachelor's Degree in a technology-related field is preferred OR equivalent years of experience.(Mechanical or Electrical discipline is also preferred)

Experience: Minimum of 5 years maintenance experience or supervision in a manufacturing environment required; food manufacturing preferred.

• Significant experience with Computerized Maintenance Management System(s) required (SAP preferred)
• Manufacturing experience in a high-speed Consumer Goods environment (e.g. production of food, beverages, tobacco, pharmaceuticals, household goods) preferred