Maintenance Supervisor

Fortispm; Winter Haven (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Health Savings Account (HSA) options

401(k) retirement plan

Paid Time Off

Company-paid Holidays

Professional development opportunities

Career advancement

Job summary

Fortis Property Management seeks a Maintenance Supervisor for Magnolia at Lake Hamilton. You will manage on-site maintenance staff, oversee vendor services, and ensure timely completion of work orders while keeping the property visually appealing.

You will coordinate with the Community Manager, supervise staff, respond to emergencies, and help implement preventive maintenance programs to reduce turnover and maintain high resident satisfaction.

Qualifications

• 2-3 years prior property maintenance experience required.
• 1-year supervisory experience preferred.
• EPA Certification required.
• CPO Certification preferred.
• Strong knowledge of building operations, HVAC, plumbing, electrical, and pool care.

Responsibilities

• Manage on-site maintenance staff and vendor services to keep the property functional and appealing.
• Ensure all work orders are completed promptly and provide same-day service when needed.
• Establish and maintain preventive maintenance programs and safety procedures.
• Coordinate with Community Manager on budgeting, turnover, and repairs.
• Oversee on-call maintenance coverage and maintain professional image.

Skills

Leadership

Communication

Customer service

Problem solving

Team supervision

Education

High School diploma or equivalent

Vocational/Technical school or college

Continuing Education

CAMT preferred

Tools

Yardi

Microsoft Office

Job description

Fortis Property Management

Job Title: Maintenance Supervisor

Weekly Hours: Full-Time (Hourly, Non-Exempt)

Property Location: Magnolia at Lake Hamilton

Property Type: Conventional/Lease Up

Position Overview:

The Maintenance Supervisor manages all on-site physical operations, maintenance staff, and vendor services to keep the property functional, and visually appealing.

Why work for us?

Why work for Fortis Property Management because at Fortis, our success is the result of people like you. We pride ourselves on employing thoughtful, innovative, and outgoing team members. We maintain a competitive commission and bonus structure to recognize your hard work. We also promote internal advancement to further your career with us, as we believe that our leaders of tomorrow come from the team members of today.

Job Description/Principal Duties and Responsibilities

Financial

• Achieve budgeted maintenance expenses
• Assist in the achievement of the annual budget plan
• Make recommendations to the Community manager regarding the purchasing of supplies and equipment

Facility Management

• Physical condition of the community, including the condition of vacation apartments
• Advise the Community Manager of maintenance problems and solutions
• Ensure all work orders are completed in a timely fashion
• Provide same day services on work orders
• Walk the community daily making note of needed repairs
• Knowledge of all utility cut offs
• Establish and maintain preventive maintenance program
• Carefully monitor turnover trends
• Daily communication with the Community Manager to discuss progress, follow-up, or complications regarding maintenance activities
• Strong communication skills both orally and written
• Participate in the development and implementation of an ongoing property maintenance and improvement plan
• Produce timely turns on vacant units
• Assume emergency on-call duty status as scheduled by yourself and the manager
• Maintain maintenance shop
• Good decision-making ability
• Professional image
• Strong leadership skills
• Other duties as delegated

Tenant Relations

• Provide superior customer service
• Follow up on work orders to ensure the highest quality of customer satisfaction
• Risk Management adherence to ensure resident, associate, and visitor safety as well as property safety

Staff Relations and Administration

• Maintain a professional image and attitude and expect the same from all maintenance associates
• Adherence to and proper implementation of all Fortis Properties Management policies and procedures
• Assign daily work duties to service staff
• Schedule on call maintenance coverage, in partnership with the manager

Knowledge of and adherence to the following:

• Fair Housing policies and procedures
• ADA, OSHA, and EPA policies and procedures

Qualifications & Skills:

Education

• High School graduate or equivalent
• Vocational/Technical school and/or college
• Continuing Education
• CAMT preferred

Experience

• 2-3 years prior property maintenance experience required
• Prior experience in a multifamily lease-up phase strongly preferred
• 1-year supervisory experience, minimum is preferred
• EPA Certification required
• CPO Certification preferred
• Strong knowledge of building operations, HVAC systems, appliance repair, plumbing, electrical, mechanical systems, pool care, and warranty management
• Equipment/Irrigation and Electronic Access Gate repair as applicable to the community
• Must have own tools
• Valid driver’s license required
• Computer skills to include Microsoft Office (Word, Excel) property management software (Yardi) preferred

Supervision Received:

The Maintenance Supervisor will report to the Community Manager and/or Assistant Manager.

Supervision Exercised:

The Maintenance Supervisor will oversee all on-site maintenance associates and all outside contractors employed by Fortis Property Management who work in the community in a maintenance-related capacity

Benefits (Full-Time Employees)

• Competitive compensation based on experience and qualifications
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) options
• 401(k) retirement plan (eligibility per company policy)
• Paid Time Off
• Company-paid Holidays
• Professional development opportunities
• Career advancement within a growing organization

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.