Maintenance Supervisor

Nals-Apartment-Homes; Santa Fe (NM); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Rent discount 30%

Health benefits

401(k) with match

Paid time off

Job summary

NALS Apartment Homes is seeking a hands-on Maintenance Supervisor to organize and direct day-to-day on-site maintenance operations, lead a team, and ensure 24-hour service and at least 50% rent-ready units. The role requires strong leadership, safety focus, and a commitment to exceptional property care.

Ideal candidates have 2+ years in multifamily maintenance at large properties, EPA and HVAC certifications, and a valid driver’s license.

Qualifications

• Experience leading and directing a maintenance team in a multifamily setting.
• Ability to manage turn-overs and preventive maintenance programs.
• Strong communication and motivational skills.
• Willingness to respond to after-hours emergencies.

Responsibilities

• Organize, schedule, and direct day-to-day maintenance operations.
• Provide leadership and direction to the on-site maintenance team.
• Maintain property appearance and ensure 24-hour service requests are met.
• Oversee safety training and enforce NALS PM guidelines.
• Manage unit turns, logs, and daily maintenance tasks.
• Respond to after-hour calls and emergencies such as backups or floods.

Skills

Leadership

Maintenance supervision

Safety awareness

Team coordination

Communication

Job description

Description

NALS Apartment Homes is a thriving, national Real Estate Investment Firm engaged in the acquisition, ownership, and management of multifamily apartment communities. Headquartered in Santa Barbara California, NALS is centered on our core values. Those of respect, teamwork, excellence, service to others and engagement are the foundation of our vibrant company culture.

At NALS, we embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional expertise. Our team is the single most important ingredient to our success and we seek to foster a work environment as welcoming as our apartment communities.

Our success remains grounded in disciplined investing principles and a company culture of collaboration, innovation and excellence. Friendly and professional team members across the nation have chosen to spend their careers at NALS Apartment Homes.

Our Benefits Package will enable you to do your best work and create a life you love!

• Starting hourly compensation: $25-$29


• $100 per week on-call coverage pay


• ADDITIONAL $35 per emergency call-out performed


• 30% employee rent discount


• 10+ days of paid time off in your first year of employment


• Amazing opportunities for career progression


• Comprehensive benefits package including medical, dental, vision, life insurance and disability insurance


• 401(k) with generous employer match


• Employee assistance program


• Wellness program


• Employee referral program


• Continued maintenance training and certification programs available

Essential Duties and Responsibilities

Your primary responsibility is to organize, schedule, and direct the day-to-day operations of the maintenance team by providing leadership, motivation, and a consistent direction to the on-site maintenance team, and by leading by example as a working supervisor in all areas of the maintenance department. You will be directly responsible for maintaining a desirable property appearance, including interior and exterior of all buildings and facilities, ensuring the 24-hour service request guarantee is met, as well as and maintaining minimum of 50% rent ready units.

As a working Maintenance Supervisor, you will also be responsible for the following:

• Complete and update the \"Make-Ready Board\" daily


• Complete and oversee all service requests, callbacks, and ensure service requests are performed properly and promptly


• Walk the property looking for safety hazards and determine how the maintenance team could prevent an accident while participating in group grounds cleanup


• Uphold and enforce all safety training instructions


• Maintain and ensure compliance with NALS PM Binder and create and implement special preventative maintenance check lists following the NALS PM guides


• Maintain and/or oversees pool safety and daily pool logs


• Maintain and ensure completion of all NALS logs, filing them in the Site Binder


• Make sure the staff is working safely, efficiently, and knowledgeably


• Assist with and oversee all aspects of unit turns


• Respond to after hour calls and emergency situations such as sewer back-ups, flooding, fires, etc.


• Maintain the workplace and maintenance shop by keeping all areas clean and tools/supplies organized


• Perform additional duties, responsibilities or projects as assigned, complete service requests and make readies in order to reach common team goals, including lowering overtime


• Represent the company in a professional manner at all times


• Exercise discretion in what is communicated/discussed with team members

Requirements

Licenses/Certifications

• Valid driver's license, along with current auto insurance


• EPA Certification


• HVAC Certification

Physical Demands

• Working inside and outside, in all types of weather


• Must be able to lift and work heavy equipment


• Medium to heavy work, requiring prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching and lifting to a maximum of 100 lbs., with frequent lifting and carrying of up to 50 lbs.


• Good hand and eye coordination essential, including the ability to ascend and descend ladders and stairs, and perform repetitive/continuous tasks according to set procedures and sequences

Other Job Requirements

• Must possess skills relating to all building systems


• Have excellent management, training and motivational skills and be able to communicate through written form


• This position also requires the ability to deal with property management, vendors, and team members in a professional way


• Must have knowledge and understanding of the unit turn process, HVAC, plumbing, pool and spa, appliance repair, electrical repairs, roofing repairs, painting, carpentry, carpet cleaning and replacement, glass replacement, and screen repair and replacement

Our ideal candidate will have a minimum of 2 years of multifamily Maintenance Supervisor experience in 200+ unit properties.

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