Maintenance Supervisor

A Hiring Company; Santa Fe (NM); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

On-call pay

Emergency pay

Rent discount 30%

Paid time off

Medical & dental benefits

Vision benefits

Life insurance

Disability insurance

401(k) with match

Wellness program

Training & certifications

Employee referral program

Job summary

NALS Apartment Homes is seeking a hands-on Maintenance Supervisor to organize, schedule, and direct the day-to-day maintenance team across on-site properties. You will lead by example, ensure the 24-hour service request standard is met, and maintain a minimum of 50% rent-ready units.

This role emphasizes safety, preventative maintenance, and timely response to emergencies. You will oversee make-readies, track logs, and uphold company standards while maintaining professional onsite leadership.

Responsibilities

• Organize, schedule, and direct the day-to-day operations of the maintenance team, providing leadership and direction.
• Lead by example as a working supervisor in all maintenance areas.
• Maintain property appearance including interior and exterior of buildings and facilities.
• Ensure 24-hour service requests are met and maintain a minimum of 50% rent-ready units.
• Complete and update the Make-Ready Board daily.
• Oversee all service requests, callbacks, and ensure timely completion.
• Inspect property for safety hazards and guide the team to prevent accidents.
• Enforce safety training instructions and maintain compliance with PM Binder.
• Maintain pool safety and daily pool logs; file all logs in Site Binder.
• Oversee unit turns and respond to after-hours calls and emergencies.

Job description

NALS Apartment Homes is a thriving, national Real Estate Investment Firm engaged in the acquisition, ownership, and management of multifamily apartment communities. Headquartered in Santa Barbara California, NALS is centered on our core values. Those of respect, teamwork, excellence, service to others and engagement are the foundation of our vibrant company culture.

At NALS, we embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional expertise. Our team is the single most important ingredient to our success and we seek to foster a work environment as welcoming as our apartment communities.

Our success remains grounded in disciplined investing principles and a company culture of collaboration, innovation and excellence. Friendly and professional team members across the nation have chosen to spend their careers at NALS Apartment Homes.

Our Benefits Package will enable you to do your best work and create a life you love!

• Starting hourly compensation: $25-$29
• $100 per week on-call coverage pay
• ADDITIONAL $35 per emergency call-out performed
• 10+ days of paid time off in your first year of employment
• Amazing opportunities for career progression
• Comprehensive benefits package including medical, dental, vision, life insurance and disability insurance
• 401(k) with generous employer match
• Employee assistance program
• Wellness program
• Employee referral program
• Continued maintenance training and certification programs available

Essential Duties and Responsibilities

Your primary responsibility is to organize, schedule, and direct the day-to-day operations of the maintenance team by providing leadership, motivation, and a consistent direction to the on-site maintenance team, and by leading by example as a working supervisor in all areas of the maintenance department. You will be directly responsible for maintaining a desirable property appearance, including interior and exterior of all buildings and facilities, ensuring the 24-hour service request guarantee is met, as well as and maintaining minimum of 50% rent ready units.

As a working Maintenance Supervisor, you will also be responsible for the following:

• Complete and update the “Make-Ready Board” daily
• Complete and oversee all service requests, callbacks, and ensure service requests are performed properly and promptly
• Walk the property looking for safety hazards and determine how the maintenance team could prevent an accident while participating in group grounds cleanup
• Uphold and enforce all safety training instructions
• Maintain and ensure compliance with NALS PM Binder and create and implement special preventative maintenance check lists following the NALS PM guides
• Maintain and/or oversees pool safety and daily pool logs
• Maintain and ensure completion of all NALS logs, filing them in the Site Binder
• Make sure the staff is working safely, efficiently, and knowledgeably
• Assist with and oversee all aspects of unit turns
• Respond to after hour calls and emergency situations such as sewer back-ups, flooding, fires, etc.
• Maintain the workplace and maintenance shop by keeping all areas clean and tools/supplies organized
• Perform additional duties, responsibilities or projects as assigned, complete service requests and make readies in order to reach common team goals, including lowering overtime
• Represent the company in a professional manner at all times
• Exercise discretion in what is communicated/discussed with team members

Description:

NALS Apartment Homes is a thriving, national Real Estate Investment Firm engaged in the acquisition, ownership, and management of multifamily apartment communities. Headquartered in Santa Barbara California, NALS is centered on our core values. Those of respect, teamwork, excellence, service to others and engagement are the foundation of our vibrant company culture.

At NALS, we embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional expertise. Our team is the single most important ingredient to our success and we seek to foster a work environment as welcoming as our apartment communities.

Our success remains grounded in disciplined investing principles and a company culture of collaboration, innovation and excellence. Friendly and professional team members across the nation have chosen to spend their careers at NALS Apartment Homes.

Our Benefits Package will enable you to do your best work and create a life you love!

• Starting hourly compensation: $25-$29
• $100 per week on-call coverage pay
• ADDITIONAL $35 per emergency call-out performed
• 30% employee rent discount
• 10+ days of paid time off in your first year of employment
• Amazing opportunities for career progression
• Comprehensive benefits package including medical, dental, vision, life insurance and disability insurance
• 401(k) with generous employer match
• Employee assistance program
• Wellness program
• Employee referral program
• Continued maintenance training and certification programs available

Essential Duties and Responsibilities

Your primary responsibility is to organize, schedule, and direct the day-to-day operations of the maintenance team by providing leadership, motivation, and a consistent direction to the on-site maintenance team, and by leading by example as a working supervisor in all areas of the maintenance department. You will be directly responsible for maintaining a desirable property appearance, including interior and exterior of all buildings and facilities, ensuring the 24-hour service request guarantee is met, as well as and maintaining minimum of 50% rent ready units.

As a working Maintenance Supervisor, you will also be responsible for the following:

• Complete and update the “Make-Ready Board” daily
• Complete and oversee all service requests, callbacks, and ensure service requests are performed properly and promptly
• Walk the property looking for safety hazards and determine how the maintenance team could prevent an accident while participating in group grounds cleanup
• Uphold and enforce all safety training instructions
• Maintain and ensure compliance with NALS PM Binder and create and implement special preventative maintenance check lists following the NALS PM guides
• Maintain and/or oversees pool safety and daily pool logs
• Maintain and ensure completion of all NALS logs, filing them in the Site Binder
• Make sure the staff is working safely, efficiently, and knowledgeably
• Assist with and oversee all aspects of unit turns
• Respond to after hour calls and emergency situations such as sewer back-ups, flooding, fires, etc.
• Maintain the workplace and maintenance shop by keeping all areas clean and tools/supplies organized
• Perform additional duties, responsibilities or projects as assigned, complete service requests and make readies in order to reach common team goals, including lowering overtime
• Represent the company in a professional manner at all times
• Exercise discretion in what is communicated/discussed with team members