Maintenance Supervisor

Avenue5 Residential; Salt Lake City (UT); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Housing discount

Mentoring

Professional development

Tuition reimbursement

Recognition program

Job summary

Avenue5 Residential is seeking a Maintenance Supervisor in Salt Lake City to lead the maintenance team, coordinate service requests, and ensure safety and quality across the property.

The role requires a High School diploma and 3+ years in property management or related field, with strong carpentry and maintenance skills. On‑site position with full benefits and a 20% housing discount. You will mentor staff and oversee emergencies and preventive maintenance.

Qualifications

• Must maintain a valid driver's license and insurance.
• Ability to read, write and understand English.
• Excellent customer service and interpersonal skills.
• Strong organizational and time‑management skills.
• Ability to multi‑task and manage priorities.
• Ability to perform basic mathematical functions.
• Commitment to safety and confidentiality.
• Professional appearance and compliance with uniform policy.

Responsibilities

• Oversee daily maintenance tasks and ensure service requests meet standards.
• Review progress and identify chronic maintenance issues.
• Respond timely to maintenance issues per Avenue5 policies.
• Perform repairs across electrical, plumbing, appliances, carpentry, HVAC, grounds.
• Carry out carpentry tasks like wallboard repair, cabinet replacement, tile work.
• Conduct proactive preventative maintenance across systems.
• Maintain work order accuracy and tenant satisfaction.
• Inspect property grounds and facilities for safety and cleanliness.
• Manage property emergencies and on‑call rotations as needed.
• Communicate with maintenance supervisor and property manager.
• Promote safety and risk management.
• Monitor response times for after‑hours maintenance.
• Foster positive resident relations and curb appeal.
• Mentor maintenance team and uphold professional standards.
• Ensure compliance with company policies and standards.
• Coordinate with suppliers/contractors and monitor compliance.
• Walk property with leadership to address challenges.
• Control maintenance costs within budget and inform future budgets.
• Perform other duties as assigned.

Skills

Driver's license

English proficiency

Customer service

Organizational skills

Time management

Math skills

Problem solving

Confidentiality

Safety compliance

Education

High school diploma or equivalent

Job description

Job Title: Maintenance Supervisor

Salary: $26 to $28 per hour. A 20% housing discount is available.

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.

Responsibilities

• Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make‑ready standards are met.
• Review and track progress of service requests and identify chronic maintenance issues.
• Respond to maintenance related issues in a timely manner as outlined in Avenue5 policy and practices while maintaining a professional demeanor.
• Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
• Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf‑cart, elevator and more.
• Ensure work order system accuracy by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction.
• Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
• Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods.
• Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property.
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
• Help monitor response times for emergency on‑call/after‑hours maintenance assignments, and address issues as needed. Participate in on‑call rotation as necessary.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Conduct pre‑move‑in and post‑move‑out apartment inspections and ensure timely completion of quality unit turns.
• Act as mentor to maintenance team.
• Maintain a professional demeanor and appearance at all times, promoting the same to entire team.
• Responsible for the administration of the company risk management program.
• Complete special projects as assigned by maintenance supervisor and/or property manager.
• Solicit suppliers and contractors when work is necessary and monitor that they are compliant according to company policy.
• Work with the property manager to ensure the team and the property are compliant per company, ownership, state and federal policies and standards.
• Walk property weekly with property leadership to collaborate on property challenges and operations.
• Responsible for ensuring maintenance costs remain within allotted property budget and providing input on expenses for future budgets.
• Other duties as assigned by property leadership.

Education and Experience

• High school diploma or equivalent is required.
• At least three years of experience in the property management industry or directly related field.
• Possess general maintenance and carpentry skills.

Skills and Requirements

• Must maintain a valid driver's license, clean driving record and current auto insurance.
• Ability to read, write and understand English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time‑management skills.
• Ability to multi‑task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.