Maintenance Supervisor

Quantum Residential; Portland (OR); On-site; USD 41,328 - 48,216; Full time

Job summary

Quantum Residential in Portland, OR is seeking a skilled on-site Maintenance Technician with a strong background in apartment upkeep, appliance repair, carpentry, plumbing, and electrical work. This full-time role requires safety awareness, reliability, and the ability to handle after-hours emergencies through our on-call program.

You will organize and manage the maintenance program across the community, coordinate make-ready tasks with leasing staff, maintain inventory, and ensure the

Qualifications

• High school diploma or GED required.
• Two years of related property management experience preferred.
• Proficient in MS Office; strong organization and multitasking.

Responsibilities

• Diagnose and perform maintenance/repair in a timely, professional manner.
• Document work performed on service requests and parts.
• Complete renewal service requests promptly and follow up for satisfaction.
• Maintain residents relations with a friendly attitude.
• Inspect apartments and coordinate make-readies with leasing staff.
• Order parts, maintain inventory, and ensure safety standards.
• Respond to after-hours emergencies as needed.

Skills

Apartment maintenance

Appliance repair

Light carpentry

Plumbing

Electrical work

Safety procedures

Safety conscious

Reliability

On-call after hours

Education

High school diploma or GED

Tools

MS Office

Excel

Word

Office management software

Job description

Job Details

Job Location: Portland, OR 97230
Position Type: Full Time
Salary Range: $30.00 - $35.00
Job Shift: Any
Job Category: Skilled Labor - Trades

Job Summary

General apartment maintenance experience, knowledge of appliance repair, light carpentry, plumbing, electrical knowledge, safety procedures, safety conscious, steady and dependable, ability to work under pressure, and ability to flex schedule to accommodate after hour and weekend emergencies by participating in After Hours Emergency On-Call Program. Must hold current journeyman or higher license in Heating and Air Conditioning and significant experience in plumbing, appliance repair, carpentry, and general maintenance repairs. Responsible for organizing, coordinating, and managing overall maintenance program of home community, including exterior property appearance, timely work order service, quality make-ready program, cost-effective inventory control of the property, and maintaining the physical condition and appearance of the site.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Diagnose and perform major, minor and routine maintenance/repair in a timely and professional manner. Assure all service requests are completed on a daily basis.
• Accurately document work performed on service request, including parts, and return to supervisor by end of day.
• Complete renewal service requests in the same timely fashion. Follow up on completed service requests to ensure satisfaction.
• Promote good public relations with residents, co-workers, and company staff through a great "people" attitude and resident trust. Display a friendly and courteous attitude towards residents and other employees; never confront supervisor or other employees in front of residents.
• Inspect vacated apartments and complete make-ready checklist. Inform site manager of needed services and repairs. Re-inspect vacant apartments after make-ready has been completed to determine quality of work performed.
• Ensure adequate number of make-ready units are available and that the products are up to company standards. Coordinate status of make-reads with leasing staff.
• Complete special projects as may be assigned and prioritized by the On-site manager.
• Inspect exterior of the property; perform building and common area upkeep daily in accordance with company standards. Assist in keeping grounds neat and free of litter.
• Assist with tenant improvements as required. Schedule make-ready employees as necessary. Maintain an average of 50%% of make-readies market-ready monthly. Ensure vacant units are "trashed-out" within 24 hours of move-out.
• Complete or oversee the completion of preventative maintenance. Maintain accurate records and provide resident training as required.
• Order parts and supplies and maintain inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate quick assessment of supply inventory. Maintain proper equipment and equipment inventory to ensure warranty compliance.
• Obtain bids and negotiate prices, as necessary, with vendors and contractors. Coordinate delivery and work schedules with vendors, contractors, and On-site Manager.
• Perform effective emergency maintenance (after hours) as required.
• Coordinate maintenance objectives with the On-site Manager daily.
• Perform and report on all work according to the safety standards of the company, OSHA and health codes. Perform work area clean-up weekly.

SUPERVISORY RESPONSIBILITIES

Reports directly to the on-site manager. In absence of manager, supervises and schedules maintenance and on-site personnel. Works with property manager, administrative division staff, staff members of other developments, outside vendors and service providers.

QUALIFICATIONS

• High school diploma or GED.
• Two years related experience in property management/training preferred or equivalent combination of education and experience.
• Proficient in MS Office, particularly email, Word, Excel; excellent time management skills; ability to multi-task and prioritize work; attention to detail and problem-solving skills.
• Knowledge of office management systems and procedures.
• Ability to read and interpret documents such as emails, utility billings, financial documents, instructional documents, rental agreements, and procedure manuals.
• Mathematical skills: ability to calculate figures and amounts, discounts, interest, commissions, proportions, percentages. Ability to perform basic arithmetic operations with money, weight, volume, and distance.
• Reasoning ability: ability to add and subtract numbers and multiply/divide with tens and hundreds, using units of American money and weight measurement, volume, and distance.
• Physical demands: regular standing, use of hands, walking, climbing, balancing, talking or hearing, sitting, stooping, kneeling, crouching, lifting up to 25 pounds/day and occasionally more than 50 pounds. Vision: close vision, distance vision, color vision, peripheral vision, depth perception, focus adjustment.
• Work environment characteristics: moderate noise; occasional exposure to outside weather, moving mechanical parts, high precarious places, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock.
• Must have a valid driver’s license and liability insurance; may require use of personal vehicle, overtime, and out-of-town travel.