Floating Maintenance Supervisor

Quantum Residential; Vancouver (WA); On-site; USD 44,000 - 48,000; Full time

Job summary

Quantum Residential is seeking a skilled Maintenance Supervisor for our Vancouver, WA properties. This full-time, on-site role requires general apartment maintenance experience, knowledge of plumbing, carpentry, appliances, and electrical systems, and a valid journeyman HVAC license.

You will diagnose and repair issues, manage make-readies, coordinate with leasing staff and contractors, and participate in after-hours emergency on-call. Integrity, dependability, and safety awareness are essential.

Qualifications

• General apartment maintenance experience.
• A journeyman HVAC license is required.
• Experience with plumbing, appliance repair, carpentry, and electrical work.
• Ability to work under deadlines and participate in after-hours emergencies.

Responsibilities

• Diagnose and perform maintenance/repair in a timely, professional manner.
• Document work performed and report to supervisor daily.
• Inspect and make-ready vacant apartments.
• Coordinate with leasing staff and vendors.
• Perform emergency maintenance after hours as needed.

Skills

Maintenance

Appliance repair

Light carpentry

Plumbing

Electrical knowledge

Safety procedures

On-call program

Dependability

Education

Journeyman HVAC license

Job description

Job Details

Job Location: 9770 - Quantum Home Office - Vancouver, WA, Position Type: Full Time, Salary Range: $32.00 - $35.00Hourly, Travel Percentage: Up to 50% , Job Shift: Day, Job Category: Management,

Job Summary

General apartment maintenance experience, knowledge of appliance repair, light carpentry, plumbing and electrical knowledge, knowledge of safety procedures, safety conscious, steady and dependable, ability to work with pressure of deadlines, and ability to flex work schedule to accommodate after hour and weekend emergencies by participating in After Hours Emergency On-Call Program. Must have a current journeyman, or above, license in Heating and Air Conditioning, plus significant experience in plumbing, appliance repair, carpentry, and general maintenance repairs.

Essential Duties and Responsibilities

• Diagnose and perform major, minor and routine maintenance/repair in a timely and professional manner. Assure all service requests are completed on a daily basis. Accurately document work performed on service request, including parts and return to supervisor by end of day. Complete renewal service requests in the same timely fashion. Follow-up on completed service requests to ensure satisfaction. Follow-up on incomplete service requests.
• Promote good public relations with residents, co-workers, and company staff through great “people” attitude and resident trust. Always display a friendly and courteous attitude towards residents and other employees. Never confront supervisor or other employees in front of residents.
• Inspect vacated apartments and complete make-ready checklist. Inform site manager of needed services and repairs. Routinely perform duties to restore apartments to “makeready” status. Re-inspect vacant apartments after make-ready has been completed to determine quality of work performed. Ensure adequate number of make ready units are available and that the products are up to company standards. Coordinate status of makereadies with leasing staff.
• Complete special projects as may be assigned and prioritized by the On-site manager.
• Inspect exterior of the property. Perform building and common area upkeep on a daily basis in accordance with company standards. Assist in keeping grounds neat and free of litter.
• Assist with the tenant improvements as required. Schedule make ready employees as necessary. Maintain an average of 50% of make-readies are market-ready on a monthly basis. Ensure vacant units are “trashed-out” within 24 hours of move-out.
• Complete or oversee the completion of preventative maintenance. Maintain accurate records and provide resident training as required.
• Order parts and supplies and maintain inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate quick assessment of supply inventory. Maintain proper equipment, and equipment inventory to ensure warranty compliance.
• Obtain bids and negotiate prices, as necessary, with vendors and contractors. Coordinate delivery and work schedules with vendors, contractors, and On-site Manager.
• Perform effective emergency maintenance (after hours) as required.
• Coordinate maintenance objectives with the On-site Manager daily.
• Perform, and report on, all work according to the safety standards of the company, OSHA and health codes. Perform work area clean-up on a weekly basis.

Supervisory Responsibilities

Reports directly to the Sr,. Director of Operations.

Qualifications

• High school diploma or general education degree (GED)
• Two years related experience in property management/training preferred or equivalent combination of education and experience.

Office Experience

Proficient in MS Office, particularly email (both the desktop version and web based), word, and excel; knowledge of office management systems and procedures, excellent time management skills, ability to multi-task and prioritize work. Attention to details and problem-solving skills.

Language Skills

Ability to read and interpret documents such as emails, utility billings, financial documents, instructional documents, rental agreements, and procedure manuals.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

Reasoning Ability

Ability to add and subtract numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel and reach with hands and arms. The employee frequently is required to walk, climb, or balance, and talk or hear. The employee frequently required to sit; stoop, kneel, and/or crouch. The employee must frequently lift and/or move up to 25 pounds and, on rare occasions, move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is rarely exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risk of electrical shock. The noise level in the work environment is usually moderate.

Driver & Travel

Must have a valid driver’s licence and valid liability insurance. May require use of personal vehicle. May require overtime to meet deadlines. May require out-of-town travel to conferences.

Background Check

Hiring is contingent on passing a complete background check.

Equal Opportunity Employer

Quantum Residential is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Visa Sponsorship

This role is not eligible for visa sponsorship.