Maintenance Supervisor

Independence-Realty-Trust-2; Leland (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Company-paid training in Tampa

Stock awards within first year

Competitive compensation + commissions

Health/dental/vision insurance

401(k) with company match

Job summary

IRT Living in North Carolina is seeking a Service Manager to oversee a team of technicians, ensuring high-quality maintenance and timely repairs across trades. You will collaborate with Community and Regional Managers to implement maintenance strategies and efficiencies, while building strong resident relationships.

You will lead training, assign work orders, troubleshoot issues, and help ensure budget compliance and resident satisfaction.

Qualifications

• Minimum 2 years in property maintenance or related field.
• EPA Type I and II certifications required; CPO preferred.
• Physically capable of lifting up to 45 lbs regularly and 80 lbs occasionally.

Responsibilities

• Oversee technicians across plumbing, electrical, HVAC and more.
• Lead, train and support service team for top performance.
• Prioritize and delegate work orders for timely completion.

Skills

Maintenance leadership

Customer service

Team training

Communication

Job description

Job Title: Service ManagerAbout IRT Living:Brunswick Point Apartments is a vibrant multi-family communities within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place—it's where lives unfold. We’re equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.Opportunity Overview:As a Service Manager, you’ll oversee a team of technicians, ensuring high-quality service and timely repairs across plumbing, electrical, HVAC, and more. You’ll serve as a key resource for residents and staff, building strong relationships while maintaining a professional, team-oriented environment. This is a great opportunity to apply your trade expertise in a fast-paced, stable setting with a growing company that values leadership, customer service, and collaboration.Your Day-To-Day:Collaborate with Community and Regional Managers on maintenance strategies and initiativesLead, train, and support the service team to ensure top performancePrioritize and delegate work orders for timely, efficient completionSet the standard by assisting with troubleshooting and service requestsEnsure budget compliance while delivering exceptional service and resident satisfactionWhy You’ll Love Working Here:Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.Growth Opportunities: Ongoing development programs to support your career advancement.Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards.Employee Ownership: Stock awards within your first year of employment.Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).What We’re Looking For:At least 2 years of experience in property maintenance or a related fieldEPA Type I and II certifications required; CPO preferredPhysically able to lift up to 45 lbs. regularly and up to 80 lbs. occasionally; push/pull up to 200 lbs.Professional appearance with strong communication and customer service skillsValid driver’s license requiredRequirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.#IND123