Maintenance Supervisor

Independence Realty Trust Inc.; Memphis (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company-paid training

Stock awards

401(k) with company match

Medical, dental, and vision insurance

Paid time off

Rent discounts

Employee ownership

Job summary

Independence Realty Trust Inc. in Memphis seeks a Service Manager to lead a skilled maintenance team across plumbing, electrical, HVAC, and related trades. You will coordinate work orders, ensure timely repairs, and uphold safety and resident satisfaction.

This role offers company-paid training, opportunities for growth, and a path to Employee Ownership; compensation includes base pay, bonuses, commissions, and stock awards. A strong customer-service mindset is essential.

Qualifications

• EPA Type I and II certifications required; CPO certification is a plus.
• Minimum 2 years of property maintenance experience.
• Valid driver’s license and ability to lift 45 lbs.

Responsibilities

• Oversee maintenance team to ensure timely repairs and safety compliance.
• Coordinate with management on repairs, budgets, and resident satisfaction.
• Attend out-of-state training within 2 weeks of start date.

Skills

EPA Type I and II certifications

CPO certification

Customer service skills

Job description

About IRT Living

Walnut Hill Apartments is a vibrant multi-family communities within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place- it's where lives unfold. We're equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.

Job Title: Service Manager

About IRT Living

Walnut Hill Apartments is a vibrant multi-family communities within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place- it's where lives unfold. We're equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.

Opportunity Overview

As a Service Manager, you'll oversee a team of technicians, ensuring high-quality service and timely repairs across plumbing, electrical, HVAC, and more. You'll serve as a key resource for residents and staff, building strong relationships while maintaining a professional, team-oriented environment. This is a great opportunity to apply your trade expertise in a fast-paced, stable setting with a growing company that values leadership, customer service, and collaboration.

Your Day-To-Day

• Collaborate with Community and Regional Managers on maintenance strategies and initiatives
• Lead, train, and support the service team to ensure top performance
• Prioritize and delegate work orders for timely, efficient completion
• Set the standard by assisting with troubleshooting and service requests
• Ensure budget compliance while delivering exceptional service and resident satisfaction

Why You’ll Love Working Here

• Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
• Growth Opportunities: Ongoing development programs to support your career advancement.
• Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
• Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
• Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards.
• Employee Ownership: Stock awards within your first year of employment.
• Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).

What We're Looking For:

• At least 2 years of experience in property maintenance or a related field
• EPA Type I and II certifications required; CPO preferred
• Physically able to lift up to 45 lbs. regularly and up to 80 lbs. occasionally; push/pull up to 200 lbs.
• Professional appearance with strong communication and customer service skills
• Valid driver’s license required
• Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.

We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.

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