Maintenance Supervisor

CYPRESSBROOK MULTIFAMILY MANAGEMENT LP; Huntsville (AL); On-site; USD 28,000 - 41,000; Full time

Job summary

Cypressbrook Multifamily Management is seeking an Apartment Maintenance Supervisor in Huntsville, AL to lead the maintenance team, ensure timely repairs and turnarounds for market-ready apartments, and uphold safety and quality standards.

The role requires 3–5 years in facility maintenance with HVAC experience and an EPA license. You will hire and train staff, coordinate with vendors, and maintain excellent resident relations while managing on-site operations.

Qualifications

• 3–5 years of facility maintenance and mechanical repair experience.
• Supervisory experience in property maintenance is required.
• EPA Type II/III or Universal license is required.
• HVAC experience is required.

Responsibilities

• Coordinate maintenance team to repair and maintain property facilities and apartment units.
• Assist with hiring, training, and developing assigned staff.
• Ensure market-ready turns of vacant units to meet leasing demand.
• respond to service requests promptly and courteously.
• Oversee vendors and ensure safety, cleanliness and compliance.

Skills

HVAC experience

EPA Type II/III license

Supervisory experience

Communication skills

Job description

Apartment Maintenance Supervisor

Job Description:

Responsibilities include coordinating the maintenance team to ensure the repair and maintenance of property facilities and apartment units; prompt and courteous responses to service requests; an adequate supply of market ready apartments to meet leasing demand; property appearance which meets or exceeds standards. The Maintenance Supervisor assists with hiring, training, and developing assigned staff.

Wage Status: Hourly (Non-exempt; eligible for over time)

Reports to: Property Manager

Maintenance Team Members

Maintenance

• Receives, organizes, and prioritizes maintenance work orders. Performs services as requested by residents or preventative maintenance as required to keep equipment operating efficiently.
• Ensures that work orders are completed properly and promptly by repairing or replacing equipment personally or by coordinating the efforts of the maintenance team.
• Assists other maintenance staff with complex and/or labor-intensive work orders to ensure jobs are completed safely and timely.
• Contacts and oversees vendors for work not performed in-house. Inspects and approves contracted work completed.
• Develops and maintains preventive maintenance schedule and assigns tasks for completion by maintenance staff.
• Coordinates service staff to ensure market-ready turns of vacant apartment units to specifications as quickly as possible to meet leasing demand.
• Monitors and regularly inspects the property, apartment units, landscape, and maintenance repairs for quality, readiness and safety. Identifies and addresses needs for improvement, repair and/or replacement. Operates a motor vehicle.
• Keeps the maintenance shop clean, organized and in good working order. May order necessary equipment, parts and supplies for the community based upon the maintenance budget.
• Communicates and shares information with community and regional management regarding overall property maintenance condition, status, and staff. Ensures maintenance goals and objectives are mutually understood and provides feedback.
• Ensures the resolution of resident issues and complaints in cooperation with the staff.
• Works on-call as required to ensure 24-hour routine maintenance guarantee.
• Performs other related duties as assigned to meet the needs of the business.

Leasing

• Meticulously maintains curb appeal.
• Assist management team with other various tasks required.

Administrative

• Uphold all company policies, goals and values.

Resident Relations

• Represent the community in a professional manner at all times-on/off property.
• Deliver communication documentation to residents.
• Contribute to resident retention programs.

Safety

• Ensures that unsafe conditions are corrected in a timely manner.
• Learns and ensures compliance with all company, local, state and federal safety rules.
• Immediately report all unsafe conditions.

Essential Job Functions

• EPA Type II or III or Universal license required.
• HVAC experience required
• 3 – 5 years’ experience in facility maintenance, mechanical repair, and supervisory experience required.
• Neat, clean and professional at all times throughout the workday and/or whenever present at the community.
• Operate vehicle and driver’s license required according to community needs.
• Successfully pass a drug test.
• Demonstrate ability to perform tasks described above without seeking outside contractor assistance.
• Demonstrate strong communication skills for communicating with residents, co-workers, and senior management.
• Demonstrate ability to contribute to and foster a team approach to serving residents and maintaining a successful community.
• Comply with expectations as demonstrated in the employee handbook.

Core Values

• In order to achieve success, the Cypressbrook Multifamily Management team must embrace certain core principles and values.
• Tenacity & Enthusiasm

Additional Requirements

• Attendance is an imperative job function.
• Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing) to employees.

Requirements

• EPA Type II or III or Universal license required.
• HVAC experience required
• 3 – 5 years’ experience in facility maintenance, mechanical repair, and supervisory experience required.
• Neat, clean and professional at all times throughout the workday and/or whenever present at the community.
• Operate vehicle and driver’s license required according to community needs.
• Successfully pass a drug test.
• Demonstrate ability to perform tasks described above without seeking outside contractor assistance.
• Demonstrate strong communication skills for communicating with residents, co-workers, and senior management.
• Demonstrate ability to contribute to and foster a team approach to serving residents and maintaining a successful community.
• Comply with expectations as demonstrated in the employee handbook.