Maintenance Supervisor

JLL; Concord (NC); On-site; USD 65,000 - 70,000; Full time

Job summary

JLL is seeking an experienced, hands-on Maintenance Supervisor for the second shift to lead maintenance and housekeeping operations, drive reliability, and uphold safety and client satisfaction. The role serves as senior facility management on-site during the second shift, requiring independent decision-making, strong leadership, and effective communication with the client and facilities team.

Salary range $65k-$70k annually.

Qualifications

• Proven supervisory experience managing both maintenance and housekeeping teams.
• Experience using CMMS programs for maintenance management (Maximo preferred).
• Experience managing Building Automation Systems (BAS).
• Hands-on experience troubleshooting and repairing HVAC systems.
• Hands-on experience troubleshooting and repairing mechanical equipment.
• Hands-on experience troubleshooting and repairing electrical systems.

Responsibilities

• Supervise second shift maintenance and housekeeping teams and direct personnel.
• Serve as primary client contact during second shift operations.
• Oversee PM schedules and ensure CMMS entries are accurate.
• Troubleshoot HVAC, mechanical, and electrical systems on site.
• Coordinate with Facilities Manager for vendor support as needed.
• Maintain audit-ready maintenance and training documentation.
• Address client concerns and support on-site events.
• Maintain a safe, zero-accident work environment.

Skills

Supervisory experience

CMMS knowledge

BAS experience

HVAC troubleshooting

Mechanical troubleshooting

Electrical troubleshooting

Tools

Maximo CMMS

Job description

Position Overview

We are seeking an experienced, hands-on Maintenance Supervisor to lead and support maintenance and housekeeping operations during the second shift. This role requires a proactive leader who can work alongside their team while ensuring operational excellence, client satisfaction, and a safe working environment.

Maintenance Supervisor - Second Shift

We are seeking an experienced, hands-on Maintenance Supervisor to lead and support maintenance and housekeeping operations during the second shift. This role requires a proactive leader who can work alongside their team while ensuring operational excellence, client satisfaction, and a safe working environment. This position serves as the senior facility management representative on-site during second shift, requiring strong independent decision-making and accountability.

Compensation

Salary Range: $65,000 - $70,000 annually

Key Responsibilities

Team Leadership & Operations

• Supervise and support all maintenance activities during second shift, including direct oversight of maintenance personnel
• Supervise housekeeping activities and personnel during second shift
• Serve as the primary point of contact between the client and JLL during second shift operations
• Maintain open communication with the Facilities Manager and first shift JLL employees to ensure seamless operations

Maintenance Management

• Execute and oversee all preventive maintenance (PM) schedules for second shift, ensuring timely completion and accurate entry into the CMMS system
• Complete all corrective maintenance and client-requested work orders scheduled for second shift
• Perform hands-on troubleshooting and repairs for HVAC systems, mechanical equipment, and electrical systems
• Coordinate with the Facilities Manager for any vendor support needed during second shift

Client Relations & Communication

• Address client concerns, complaints, and opportunities promptly during second shift
• Provide regular reports and communication to both the client and Facilities Manager
• Coordinate and support all client-requested events

Compliance & Documentation

• Maintain all maintenance and housekeeping documents up-to-date and audit-ready at all times
• Ensure all employee training remains current and properly documented
• Maintain a safety-oriented environment focused on zero accidents and zero injuries
• Identify safety hazards and implement appropriate mitigation measures

Inventory & Resource Management

• Maintain inventory of maintenance tools, parts, and housekeeping supplies
• Operate and oversee the use of aerial lifts and mobile lifting equipment

Additional Duties

• Perform other activities as needed by the Facilities Manager related to client service delivery

Experience

Required Qualifications

• Proven supervisory experience managing both maintenance and housekeeping teams
• Demonstrated experience using CMMS programs for maintenance management (Maximo preferred)
• Experience managing Building Automation Systems (BAS)
• Hands-on experience troubleshooting and repairing HVAC systems
• Hands-on experience troubleshooting and repairing mechanical equipment
• Hands-on experience troubleshooting and repairing electrical systems

Technical Skills

• Proficient in operating aerial lifts
• Proficient in operating mobile lifting equipment
• Strong ability to identify safety hazards and knowledge of mitigation strategies

Core Competencies

• Strong leadership and team management skills
• Proven ability to make sound, independent decisions and exercise judgment as the senior facility management presence during second shift hours when the Facilities Manager is not available
• Excellent communication and client relations abilities
• Detail-oriented with strong organizational skills
• Safety-focused mindset with commitment to maintaining a zero-incident workplace
• Self-directed with strong accountability and the confidence to handle emergent situations autonomously
• Flexible and adaptable to changing priorities and client needs