Maintenance Supervisor

Avenue5 Residential; Charlotte (NC); On-site; Full time

Job summary

Avenue5 Residential is seeking a Maintenance Supervisor to manage day-to-day operations at their Charlotte property. The ideal candidate will oversee maintenance tasks, ensure compliance with safety regulations, and lead the maintenance team while fostering a collaborative environment. This full-time role offers competitive pay and a range of benefits, emphasizing the company's commitment to staff well-being and professional development.

Benefits

Medical, dental, vision, and mental health coverage options

Competitive pay plus life insurance and matching 401K

Generous time-off plan including 10 paid holidays

Professional development and tuition reimbursement

Robust recognition program

Qualifications

• Two to three years of experience in property management required.
• At least one year in a supervisory role.
• Possess EPA or HVAC certification.

Responsibilities

• Oversee daily maintenance operations and service requests.
• Ensure property complies with local and federal regulations.
• Conduct regular property inspections for safety and cleanliness.

Skills

Customer Service

Organizational Skills

Time Management

Mathematical Skills

Conflict Resolution

Education

High School Diploma or Equivalent

Job description

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Job Title: Maintenance Supervisor

Salary: $28 to $31 Per Hour + Bonus Opportunities & 20% Available Housing Discount

Schedule: Monday - Friday | 8 AM - 5 PM + Rotating On-Call

Explore LaVie SouthPark

Unlock your potential with Avenue5 Residential.

Your ideas. Your development. Your experience.

We take care of you, so you can take care of our residents, properties and clients.

Property management may be our business, but people are our passion.

Empowering you to be the best.

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
• Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.
  
  

About The Maintenance Supervisor Position At LaVie SouthPark

We’re looking for a talented & experienced maintenance supervisor who will be responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, and for ensuring that the property is compliant with Avenue5 policies and standards, in addition to all local, state and federal regulations. The maintenance supervisor is responsible for ensuring compliance to the company risk management program. Also, has financial responsibilities for contributing towards and adhering to property budget.

• Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make-ready standards are met.
• Review and track progress of service requests and identify chronic maintenance issues.
• Respond to maintenance related issues in a timely manner as outlined in Avenue5 Policy and Practices document while maintaining a professional demeanor.
• Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
• Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more.
• Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction.
• Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
• Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods.
• Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property.
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
• Help monitor response times for emergency on-call/after-hours maintenance assignments, and addresses issues as needed. Participate in on-call rotation as necessary.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Conduct pre-move in and post-move out apartment inspections and ensure timely completion of quality unit turns.
• Act as mentor to maintenance team.
• Maintain a professional demeanor and appearance at all times, promoting the same to entire team.
• Responsible for the administration of the company risk management program.
• Complete special projects as assigned by maintenance supervisor and/or property manager.
• Promptly communicate with the property manager concerning all maintenance issues at the property.
• Solicit suppliers and contractors when work is necessary and monitor that they are compliant according to company policy.
• Work with the property manager to ensure the team and the property are compliant per company, ownership, state and federal policies and standards.
• Walk property weekly with property leadership to collaborate on property challenges and operations.
• Responsible for ensuring maintenance costs remain within allotted property budget and providing input on expenses for future budgets.
• Other duties as assigned by property leadership.
  
  

Education And Experience

• High school diploma or equivalent is required.
• Two to three years of experience in the property management industry is required.
• At least one year of experience in the property managment industry in a supervisory role is required.
• Possess EPA or HVAC certification is required.
• Possess general maintenance and carpentry skills.
  
  

Skills And Requirements

• Must currently have & maintain a valid driver’s license, clean driving record and current auto insurance is required
• Ability to read, write and understand English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multi-task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
  
  

Our Core Beliefs

• Put people and partnerships first
• Empower associates
• Focus on solutions
• Champion ideas that accelerate success
• Deliver proof over promises
  
  

Experience Our Award Winning Culture

• Top 15 national finalist on the Best Places to Work Multifamily
• Certified as a Great Place to Work since 2017
• Listed as one of the Best Workplaces in Real Estate
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
• Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List
  
  

We’re a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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